Global Times - Albany (NY)

2 /5 Ashley Morrissey: Bought two bands for my boyfriends watch, had them put one on; fine service at this time and was told I could switch the bands at any time free of charge. Went back a month later to switch to other band& exchange the first band as it was too big. (Both bands purchased here on first visit). I was told that the band was scratched and wouldnt be accepted for exchange. Scratches on band were from trying on once and werent sctatches, they were indents from fastening the buckle while trying on. Product shouldnt be damaged beyond exchange after trying on once; poor quality and poor exchange policy. Lost out on $30; would not recommend.

1 /5 Young Celsius: They didn’t seal my watch properly and not the glass gets foggy. They charged me $25 to replace the battery too and now it stopped telling time.

5 /5 Marina Cohen: Went in to get my watch battery replaced. Took 5 minutes, only charged me $15, and even set my watch to the correct time! Very grateful :)

1 /5 Brad Bingenheimer: Total ripoff artist. He charged me $30 to replace a battery and didnt bother to tell me the watch was broken. He later tried to charge me $25 for removing 2 links from a watch. I went in once because he was having a 50% off sale on invicta watches. I asked the price on one watch which I knew normally sells for around $200, he told me it was $450.

1 /5 Jeremy Davidson: It sucks to see the place being run by one employee trying to balance selling watches and repairing them at the same time. I was charged $10 for just 2 watch pins and was offered a battery replacement for an additional $30. Definitley going somewhere else next time.