Mongillo Jewelers Inc. - Salamanca (NY)

1 /5 Jordan Reiller: Ordered a plaque for a friend whose father passed away, placed the order back in January. Exchanged emails back and forth and was very excited to get the product and present it to that person. They asked when I wanted it by. I was coming home for a little R&R beginning of February. I explained that would be the perfect time, if not I would just have someone else pick it up while we were away. Never received an email or a call for my product. I emailed them March 26th and explained how dissatisfied I was with the fact that I’ve not received my product ,have not heard anything back, nothing. Still to this day don’t understand why Someone hasn’t contacted me. I was told that they “were sorry for the inconvenience, they got the wrong blah blah blah blah and had to reorder, blah blah blah” it’s been 5 months since my original order. I was sent plaque photos with identification numbers and I sent them pictures and quotes. Was never asked for a down payment or anything. Just said they’d work the payment out when it was done.

5 /5 Vkim J Cooper: Needed my moms anniversary ring sized to wear for my wedding band on my wedding day. They had it sized for me in 6 days and the cost was only $45!! Small jewelry store that gives you personal service..unlike chain stores. They made me feel like they cared that i needed my ring ASAP. My new go to store for my jewelry needs.

5 /5 Kevin McCarthy: Had a watch bracelet sized. Very good people. Very nice. Done perfectly while I waited. 60+ years in their downtown Salamanca store. I would recommend them.

4 /5 John T: Very unique building. Service was fantastic, and help full. Was surprised to learn they do everything including clock repair. We will certainly come back.

5 /5 Jenny Ingrao: I have been going to Mongillo Jewelers since 2010 for my trophies and plaques. They do an excellent job and have great quality products! Their customer service and quick turn around is why I keep coming back, even though I moved out of the area. They know what I am looking for and always have recommendations if Im not sure what I should order.