5 /5 JT Wegman: I can’t thank charisma and a team there they did an absolute amazing job as I was traveling for two months planning a wedding making engagement rings and necklaces. The experience went off absolutely amazing. Everything was perfect. Timing delivery response time five stars is not enough.
5 /5 Patrice Rinere: Thank you for helping me pick out a beautiful necklace for my daughter. She loves it and I appreciate the great service and excellent quality of the stones. Everyone was so nice and helpful. I appreciate the great customer service.
5 /5 Ryann Guglielmo: Marco and his team are amazing! I LOVE the earrings my husband got me that Marco made just as I had wanted them with my son’s birth stone and diamonds around the stone. They were wonderful to work with and I know I can bring my jewelry back in and they will clean my pieces whenever I need. I highly recommend Marco and Charisma Jewelry!
5 /5 Jay Nasca: Still the best jewelers in Rochester. Neil and Gaetano have been amazing for years and recently working with Hali and Marco was an incredible experience as well. They go out of their way to make sure you are delighted with your purchase. Can’t say enough how impressed we were.
Pristine Cleaning My daughter got her 2nd lobe pierced by Nicole, what a wonderful experience. She was amazing and so gentle with my girl. When I took my daughter in June one of the worker who is no longer there pierced it wrong and it got infected. I called the store and spoke to nicole and she told me to wait a couple of weeks until it healed and to bring her back to get it re pierced. Thank you nicole! The customer service in this store is amazing!
Jared Archer In terms of going above and beyond, the urgency of the request was met with the utmost professionalism and genuine care. Following through with personal messages to ensure anticipation was met with assurance. Amara was wonderful and great to work with!!
Pamela Boyd 10/10 experience with Tarrytown Jewelers! I purchased a gorgeous vintage Rolex from Ricki and received it the next day exactly as described. They even sized it for me at no additional cost before sending. Ricki was very responsive throughout the process and a pleasure to work with! Her handwritten note added a thoughtful touch, and I’m thrilled with the watch, the price and the overall experience. Highly recommend!
Stephanie Daugherty While I didnt go and pick out the ring, my fiance could not have been fun to deal with during his multiple trips to pick out the perfect engagement ring. My ring is perfect, exactly what I always wanted and the fact that it wasnt just some preset item on a store shelf somewhere but instead something he had to pick out and design means more.
Allan Kerner Albert is the best. Super quality, unique items, fair pricing, informed service, easy parking, repairs, very competent guidance during the purchase process. You will be satisfied! My review based on years of shopping at his fine store.
Gila Dayan Best store and best customer service!! They were extremely efficient and nice. Best unique pieces!! Highly recommend. I got my baby’s first bracelet from here and the quality is perfect. So happy!