High Def Jewelry - Rochester (NY)

Kelsey Tillman I can’t say enough good things about Alexis Russell Jewelry! The quality of their pieces is absolutely stunning — you can tell every detail is thoughtfully crafted. What really sets them apart, though, is their incredible customer service. A special shoutout to Gaby, who went above and beyond to help me with questions about resizing. She followed up every step of the way and made the entire process feel so personal and stress-free. I’m beyond happy with my experience and will definitely be a returning customer!

Ayesha Ahmed Excellent service! I bought two pieces and I had an amazing experience, the staff is so welcoming and helpful. Not rushing me at all and helping me find exactly what I was looking for. Will definitely be coming back for more!!!

Emilio Beqo Had the best experience with Tringa Jewelers! Super friendly, very professional, great pricing and the ambiance was so extravagant! Went in for my gifts for my brothers wife and was very satisfied. I would definitely recommend!

Sally My fiancee bought my engagement ring from here and its beautiful! I used to work for a jewelry company so I know great quality when I see them. Highly recommend place to buy.

JungleWorld Peter Keane Had my watch fixed and called me mid-week to let me know.. picked up within their hours of operation on Saturday. Very satisfied with the results, left there and couldn’t wait to put my watch on. Very nice people, smooth transaction!! 5 *!!

Debra Gonzalez They are so sweet and have an extensive variety of gold jewelry; they have great selection of semi precious stones, amazing jewelry ❤️ Service is superb! They are#1 The owner was amazing and so helpful, he sized my new watch for just $5 I highly recommend them. My best wishes to them!!

Sky King This story is from many moons ago, but the first time I went into the shop I got a ton of help from the lady that assisted me. She helped me pick the right material for my first David Yurman so the knowledge was helpful there. The choice was between a leather strap and a rubber one as I live a more active lifestyle the rubber was more fitting. Fast-forward three months, my cat also thought the rubber bracelet was fitting and decided to chew on it in the middle of the night. So I woke up to a $2000 bracelet in pieces. You can imagine my dismay. Needless to say I brought it back to David Yurman, for repair, and they had the bracelet for about 6 months I had to call them to confirm the bracelet was ready to be picked up at the six month point because I couldn’t believe it was taking so long. Come to find out the bracelet had been ready for about a week or two and they looked in their service log to see if they had called and told me and they hadn’t. To make up for it the repair was free or heavily discounted. I can’t remember, but it felt free with what they gave off and I was completely happy with that so I champion the store for its staff and if they were to ever make a mistake, hold themselves accountable and that’s all I ask from high-end luxury brands. I know I’m over spending, treat me better than gap employees would. This store does that in spades. 10/10 would recommend

John Coy Great place to shop made my job easy. I just pop in to Pandoras pick out what I need pay for my purchase and they will even wrap it for you. done out the door.

Mr. Sir Superb shipping department. Very kind and accommodating to drivers. We need more places like this