T.J. Maxx - Johnstown (NY)

Sophia Ling I highly recommend this jewelry store. They have many different styles of jewelry, and they are all decent priced. The people there are very nice and patient, and they will definitely answer all questions you have. If you decide to go and buy some jewelry, you should ask for Amanda. She is the manager and she will definitely help you out!

abbygail mccullock I’m really satisfied with Ali customer service he was very helpful in and very nice I will be coming back for sure

Sky King This story is from many moons ago, but the first time I went into the shop I got a ton of help from the lady that assisted me. She helped me pick the right material for my first David Yurman so the knowledge was helpful there. The choice was between a leather strap and a rubber one as I live a more active lifestyle the rubber was more fitting. Fast-forward three months, my cat also thought the rubber bracelet was fitting and decided to chew on it in the middle of the night. So I woke up to a $2000 bracelet in pieces. You can imagine my dismay. Needless to say I brought it back to David Yurman, for repair, and they had the bracelet for about 6 months I had to call them to confirm the bracelet was ready to be picked up at the six month point because I couldn’t believe it was taking so long. Come to find out the bracelet had been ready for about a week or two and they looked in their service log to see if they had called and told me and they hadn’t. To make up for it the repair was free or heavily discounted. I can’t remember, but it felt free with what they gave off and I was completely happy with that so I champion the store for its staff and if they were to ever make a mistake, hold themselves accountable and that’s all I ask from high-end luxury brands. I know I’m over spending, treat me better than gap employees would. This store does that in spades. 10/10 would recommend

Athena Rain Romano I went there to have an engagement & wedding ring sized yesterday, and I was blown away by how kind the owners were to me. It is rare to find an honest jewelry store. I went in there for something simple and I was treated like I was making a huge purchase. They didn’t care about the money they just wanted to do the right thing by me, and they did. I will now buy every piece of jewelry here for the rest of time. I never write reviews, but I had such an amazing experience I had to share. I’ll be back next week to buy my future sister in law a gift. This is a family business with amazing, integrity filled people running it. Love them.

K C The only jeweler I will use. I purchased my first necklace 15+years ago and have made multiple purchases since. Stephen was patient and kind during the process of remaking my wedding set- wedding band and engagement ring were purchased there, and needing to be sized down he was able to turn them into one beautiful ring. The jewelry in store and on the website are always high quality excellently crafted pieces. My most recent online purchase was custom engraved and arrived within days.

Danielle Ellis I had an amazing experience at Kay Jewelers thanks to Ian, the store manager, and Lisa! From the moment I walked in, they both made me feel welcomed and truly valued as a customer. Ian was incredibly professional, knowledgeable, and patient, helping me explore options without any pressure. Lisa was equally wonderful—super friendly, attentive, and made the whole process feel easy and enjoyable. They went above and beyond to make sure I found exactly what I was looking for. It’s rare to find such genuine customer service these days, and I left feeling confident and happy with my purchase. I highly recommend this location—especially if you get the chance to work with Ian and Lisa!

Ahmedin Mohamed I had a great experience and got the hook up I needed. Michael did a good job helping me out and cashing me out. Very smooth and easy process got exactly what I was loooking for and it was quick and easy

Bianca Lavi I’ve had several custom pieces made by Fernando, and every single one has exceeded my expectations. His craftsmanship is exceptional—each piece was perfectly executed with great attention to detail. Fernando is hardworking, reliable, and often completes projects ahead of schedule. Both he and his wife are a pleasure to work with—genuine, kind, and professional. The quality of the jewelry is outstanding. I highly recommend Fernando for anyone seeking high-quality, custom-made pieces.

Xavier Sata Ive been buying from Sal 2 years. Fixing my old jewelry. Getting necklaces for me and my wife. Diamonds, rings, Bracelets. He has really good stuff, he is very knowledgeable is his craft and in my opinion is fare, not a sketchy like most people in this business. He sell gold bars and make custom jewelry. Highly recommended

Carol Cody We went in to have a ring cut off, I don’t recall the woman’s name who did that, but she was very nice. We also wanted to look at rings for our anniversary. Another salesperson, Linda helped us find a gorgeous anniversary band and my husband bought it for me. She was very kind and friendly and it made our experience even better.