Zhen Z I chose my first Love bracelet at this meaningful boutique. I had an appointment at the Short Hills location in New Jersey,but I still decided on the Fifth Avenue store because of the excellent service.
Arielle was amazing—patient, always smiling, and very professional. She introduced herself right away, offered champagne, and made the whole experience enjoyable. The one-screw bracelet I wanted was out of stock. I could have gone to Soho or another boutique, but Arielle is worth it,I trust her. When she heard I was interested in trying some perfume samples, she offered to mail them to me.It was so thoughtful.I wasn’t concerned about getting perfume samples,but the way she offered them made me feel truly cared for. I’m very happy with her service and will definitely recommend her to anyone who are looking for jewelry.
The security staff and receptionist were courteous and welcoming. The only slightly unpleasant part was that the male sales associate who assisted me when picking up seemed unhapy. When my daughter said goodbye as we were leaving, he didn’t respond the first time,she had to repeat it before he finally replied.：）
5 /5
