14K Jewelry Store Inc. - Hudson (NY)

Dustin Krisher The whole staff here is top notch, every single time I come in (which is often) without fail. They’ve helped me pick countless beautiful pieces for my wife. On top of this they even cleaned and serviced a piece of jewelry of mine that wasn’t from them with a smile. The service keeps me coming back, and I’ll keep being a regular customer for these guys. Thank you a million for making sure everything was perfect for our wedding!

Donna Stern Jesse is always amazing when it comes to buying gifts. She seems to know exactly what I want even before I do. She has amazing taste and she is so respectful of my price points. My two best friends are always thrilled when I show up with a Jennifer Miler bag for their birthdays. Jesse makes it so easy and she gets it every time!

D J “JAD” I am from Greenwich, CT where jewelers flood the avenue. I had tried to get some simply jewelry cleaned and fixed on the avenue. It was always timely and overly expensive. I brought things to be fixed at Triple S in Portchester, NY and found the owner to be very knowledgable, honest and reasonable. A great source for repairs, jewelry cleaning and to pick up a lovely gift.

Jacqueline Jaramillo I can’t say enough great things about the Zales store in Astoria! Every single time I visit, I’m met with exceptional customer service that goes above and beyond. The entire staff is consistently warm, attentive, and incredibly helpful—making each visit a truly enjoyable experience. What truly elevates this store is the store manager, who is an absolute pleasure to interact with. Their professionalism, friendliness, and genuine care for customers shine through in every conversation. They lead by example, creating an atmosphere that feels welcoming and personal, and it’s clear that the team thrives under their guidance. Whether I’m browsing, getting a piece cleaned, or making a special purchase, the service is always top-tier. I leave every time feeling valued and appreciated. If youre looking for a jewelry store where you’ll be treated with kindness and respect, the Zales in Astoria is the place to go. A true 5-star experience from start to finish!

Neena Yoon My boyfriend got me these for my birthday and they are STUNNING! The packaging is luxe and it also comes with the lab diamond certificate. The quality is as good as you’d expect from solid gold and lab grown diamonds. These are the most beautiful pair of earrings. I just want to stare at these all day. Customer service chat is also very prompt, kind, and responsive.

Caroline Merryman Montague helped me re-set this family emerald into a more art deco ring as a gift for my mom. Turnaround was pretty quick and prices super reasonable. Very happy with how it turned out!

Brendan G I recently had a custom chain and pendant made at Nu Castle Jewelers, and the experience was outstanding. The staff, especially, Sean and Andy took the time to really listen to my ideas and helped me refine the design into something even better than I imagined. The craftsmanship is incredible—every detail on the pendant is sharp and clean, and the chain feels solid and high quality. They kept me updated throughout the process, which made me feel confident in my purchase. The final piece is unique, personal, and something I’ll treasure for years. I highly recommend this store to anyone looking for custom jewelry that’s both beautiful and well made. I found them on TikTok, and I’m really glad I did. Highly recommended!!

Caitlin Hodge I purchased from this jewelry store online after seeing rave reviews on social media. They did not disappoint! This company kept open communication and gave timely updates. And to top it off, the quality of the clove necklace I purchased was amazing! I’m impressed, would recommend them and plan to purchase in the future.

Rays Trapcard Very nice people and very knowledgeable. Brought my gold and silver in and got a very fair price. Will definitely return

Zhen Z I chose my first Love bracelet at this meaningful boutique. I had an appointment at the Short Hills location in New Jersey,but I still decided on the Fifth Avenue store because of the excellent service. Arielle was amazing—patient, always smiling, and very professional. She introduced herself right away, offered champagne, and made the whole experience enjoyable. The one-screw bracelet I wanted was out of stock. I could have gone to Soho or another boutique, but Arielle is worth it,I trust her. When she heard I was interested in trying some perfume samples, she offered to mail them to me.It was so thoughtful.I wasn’t concerned about getting perfume samples,but the way she offered them made me feel truly cared for. I’m very happy with her service and will definitely recommend her to anyone who are looking for jewelry. The security staff and receptionist were courteous and welcoming. The only slightly unpleasant part was that the male sales associate who assisted me when picking up seemed unhapy. When my daughter said goodbye as we were leaving, he didn’t respond the first time,she had to repeat it before he finally replied.：）