james avery artisan jewelry, James Avery Craftsman - Marion (IL)

Kathy Armstrong Great customer service!! Long time family business serving locally...Got my high school class ring at Smiths and they have continued to be my go to jeweler! Thanks Smith Jewelers!

George W. Prusia Drew is professional and does the repairs / work in a timely way. The prices are reasonable. I would highly recommend this business .

Jim Beranis Excellent friendly knowledgeable staff. Helpful is an understatement. I read a review with 5 stars that said prices are fair. I concur and say that prices are exceptional. If Eagle coin got graded by PCGS it would be an MS69.

Katee Fletcher I visited this store while traveling when I stumbled across my matching band that I was wanting, but has been discontinued. Mindy and the the rest of the ladies were beyond wonderful in helping me return my recently purchased band and purchase the one I’d been searching for everywhere! They took such care in examining and cleaning my rings and made the process smooth and easy. They sent off the new ring to be resized and are sending it to my hometown Kay’s. When they initially received my resized ring back, I got a call verifying the size I wanted. They had remembered an issue with my previous band’s size and said they weren’t satisfied with accuracy of the size that came back. They apologized (through no fault of their own) and sent the ring back on a rush to get it appropriately sized. I’ve never experienced a store remembering my issue and then proactively correcting the (barely) quarter of an inch difference! I was so impressed! When I called to check in they even remembered me and my ring was already on the way to my store. The customer service I received has been above and beyond and I’m so appreciative of those wonderful ladies!

Olivia Turman Easy walk towards the JCPenney entrance. walked in with some questions regarding our jewelry, interest, as well, as hoping to find a gift. Wes, the store manager helped us, and the service he gave us waa tentative, professional, and polite. We never once felt rushed, we got all of our questions answered in our needs met. Wonderful jewelry store in town!

Jen Lange I love everything about Brass Horn Too. The staff, clothing options, store aestheic. Its a treat to shop there!

Michelle Nicholson I had a great experience with this Kay Jewelers. I went to have a ring cleaning and was informed of a sale starting the next day. I was interested in resizing my original engagement ring. I came the next day and Sam helped me out. I landed up buying a new engagement ring and turned my old diamond into a pendent. Everyone was professional, helpful and answered all my questions. Both the ring and the pendent only took a week to get back. Very happy with my purchase! Thanks to all that helped me out.

Katie I cannot recommend Mia enough! My fiance used her to design my engagement ring and the final product was absolutely stunning. I love my ring, its beautiful and perfect. Mia is incredibly knowledgeable and was able to guide us through the process with ease. She was patient and took the time to understand exactly what we were looking for, and the result was a ring that exceeded all of our expectations. Additionally, Mia was always prompt and professional with all of our communications. I would highly recommend her to anyone looking for a talented and trustworthy jeweler.