Family Auto Insurance & Income - Miami (FL)

Juliet Davis The service was beyond anything we expected. Todd solved our problems with our past insurance so quickly and attentively--and with the best prices--were so grateful. He was there to answer every question right away and meet all the deadlines. He runs such a smooth and professional business that its hard to believe he also keeps a very personal touch (even a long hand-written thank-you card, believe it or not). Thank you so much. We will refer you to everyone we know.

Sarah Rada The BEST!! Kristin and Faron are great people who do a very thorough job, they always shop the best rates with good companies. We have been with them for years for car and home insurance. Thank you for being awesome Great FL Insurance!

Stephy Smith Best place ever. Best prices lowest rates.excellent service. Cant get no better

Alyssa Palmer Thank you for your feedback in regards to the post about your refund. We would like to take the time to clarify a few things. When working with an Excess insurance company refunds must be sent from the carrier back to the agency with proper documentation so we can issue the proper refund amount and remain within our legal requirements. It can take up to 6 weeks for an excess company to process a refund as they have fees paid with the state and filings they must complete for EACH policy. After careful and thorough review of every document pertaining to this file, the documents show we received the refund in question on 11/20/2019 on our carriers statement, the refund was processed on 11/21/2019 and your refund check was mailed out on 11/22/2019. Our records show we have communicated with you on multiple occasions via phone and email since the cancel request was submitted with proper signatures. Thank you also for your feedback in regards to voicemails. We return voicemails in the order they are received provided adequate information is furnished however we are a small agency and if we are on the phone or with a client it might be a little while before you get a return phone it doesnt help to call back to back if we are with a client we are busy and cant take the call we look forward to speaking with each and every one of our clients and giving each of our clients the one on one attachment they deserve. Manufactured housing insurance is a very unique field that Jacks specializes in and our clients are extremely important to us. However, in this unique field it can take time for document processing. Thank you for all your feedback as it does help us provide the very best customer service for our clients.

Yashira millayes Ive had such a fantastic experience with Univista Insurance, primarily thanks to John. He truly has been great to work with. What stands out most is his excellent customer service. Hes always been incredibly responsive and helpful, whether I had questions about my policy, needed to make changes, or just sought advice. John is clearly very knowledgeable about insurance. He took the time to explain everything clearly and made sure I understood my options without making me feel rushed or confused. Its rare to find someone who combines expertise with such a friendly and professional demeanor. He really goes the extra mile to make sure Im getting the best coverage for my needs and at a competitive price. I feel completely confident and at ease knowing that John is handling my insurance. I highly recommend him to anyone looking for a reliable and truly helpful insurance agent at Univista.

Midge Blocker Ive had Mickey Hornsby and his daughter Alisa since Ive had my house since 2005 And are excellent @finding good insurance companies for you And if you have a problem they are quick to respond.

Tiara B Genesis and the team at Florida Coastal Insurance Agency are incredible. They truly take the time to listen to their clients needs and then work to find the best options and rates possible. You can tell instantly the company values customer service and you will not regret your choice to use them! Highly recommended!

Steve Stone It’s so nice to find an insurance agency that not only has saved me $ but also has such a wonderful group to work with too. Brenda has always quickly answered any questions about my home owners and auto policies. They offer lots of options for coverage from multiple well known insurance companies. Their quotes on my boat insurance will also save me money as well.

Christina Brown I have been using family first insurance for about 6 years now and I’ve never been disappointed. The owner is very friendly and is good at knowing who you are without having to tell her. She has always helped me find the best policy for what I need.