The Insurance Butler - Gainesville (FL)

annette oconnor The insurance agent was very helpful I was able to receive a reasonable price on my insurance. Monthly payment was excellent. They were kind and very courteous and they had chairs there if you needed to wait.

Tom Bodendorfer I recently had an outstanding experience with Citizens Property Insurance, thanks to the exceptional efforts of Senior Desk Adjuster Jeff Sanders and Senior Field Adjuster Carlos Gutierrez. When I filed a claim for storm damage to my home, I wasn’t sure what to expect, but these two professionals turned a stressful situation into a smooth and reassuring process. Jeff Sanders, as the Senior Desk Adjuster, was my first point of contact and truly set the tone for excellent customer service. He handled the initial claim with remarkable efficiency, patiently walking me through the paperwork and ensuring all details were accurately documented. His clear communication and willingness to answer my many questions gave me confidence that my case was in good hands. Jeff’s attention to detail and proactive approach made the behind-the-scenes coordination seamless, which significantly reduced my stress during a challenging time. Then came Carlos Gutierrez, the Senior Field Adjuster, who brought the process to life with his on-site expertise. Carlos visited my property promptly and conducted a thorough inspection of the damage. His professionalism and empathy stood out—he took the time to explain what he was assessing and how it would impact my claim, making sure I felt heard and understood. His hands-on evaluation and detailed report were instrumental in moving my claim forward quickly, and his friendly demeanor made the experience feel personal and caring. Together, Jeff and Carlos exemplified what customer service and satisfaction should be. Jeff’s desk-side diligence paired with Carlos’s field expertise ensured that my claim was handled efficiently and fairly, leaving me genuinely impressed with Citizens Property Insurance. I’m grateful for their hard work and dedication—two top-notch professionals who truly make a difference!

Roguens Stinvil I was delighted by the quality of the service received from Raymond Insurance Agency. The staffs were very patient and professional. Their prices are very competitive in comparison to other agencies in the area. I highly recommend them to other people who believe in quality service at reasonable prices.

Debra Underwood I may have submitted a review already but just in case I havent: I have been with Responsive Insurance almost from the beginning. I have never been disappointed with them. Matt and his staff are always professional and easy to work with. For those of us that do not understand the insurance business they never hesitate to take the time needed to fully explain the details. When it comes to claims - Matt has always been right there. He does what needs to be done to get the claim paid correctly and on time. I highly recommend Responsive Insurance for ALL your insurance needs.

so brevard Great team to work with and they always shop to help us find the best coverage at the best price.

Anabelly Fernandez Great customer service! My insurance agent is Disney and she’s very helpful and knowledgeable.

Ernest Thadal Camila and Adan did a great job! They were amazing!! Thank you guys... 100% recommended.

Shannon Galvin Ashley was absolutely outstanding at helping me navigate heath care coverage. She made the process feel incredibly easy and seamless. Her expertise and attention to detail ensured that I ended up with an amazing plan I would have never found on my own. She was professional and truly went above and beyond to make sure I understood everything and felt confident in my choice. I cant recommend her enough!

Ruth Reeves My neighbor recommended the Diane DeVito Agency to me, and I just called and spoke with Tyler Brannon. I was very pleased with his patience, courtesy, and professionalism. Terry just started working on a quote to bundle my policies, and I am most hopeful that this call was the beginning of a successful change in my insurance policies and my agent! In a world of automated phone responses and online portals, personalized service such as Terry provided is truly valued.

Rich Shea Don was extremely helpful, his knowledge is vast, and his direction, research, and insight actually saved the transaction/purchase of our new house. Highly recommended.