Find the Best 15 Banking & Credit Near You Richmond, CA

Sarah Miryam Small community run, homey, quirky limited access when closed but excellent quality of service and fair policies and practices that more than make up for it. Human interaction valued over high tech services which is a welcome departure from the usual digital grind.

Tamara Fox I was relieved to find emergency loans that were approved quickly after my car broke down without warning. I received the money quickly enough to have my car fixed that same day, and it seemed like the company recognized how urgent my situation was.

MisLadie Best CU ever

Tiffany Jenkins-Nelson I just want to say since Ive been coming here for 5 years, their customer service has been excellent! There hasnt been a time that I havent gotten the help I needed, and to me going there was like therapy! From the security at the door, the employees taking your name for waiting purposes or getting to the Windows for cashiers checks or whatever business I have need to take care of has been exceptional. All the women be dressed to kill and they are very professional. Keep up the good work! They cant please everybody because everybody dont carry themselves like me! Lol I feel like VIP when I walk in the door but thats the experience I choose.

Janae M Updated 4/4/19- I must say over the past 2 years B of A has definitely stepped up their game in the business banking. I waited so long to update my review to see if this was just a fluke or if this would last, and it has been smooth sailings for a while now; Im very pleased with how theyve handled the situation. First review- Our company has been banking with B of A for over 17 years and for the last 7 1/2 years Im responsible for making deposits here at the bank. For the last 3 years its been pure hell at their business banking here. At first they couldnt figure out what they wanted their business banking hours to be, and so it changed every other week for about 3 months. Only 2 tellers work the normal line so the teller has to bounce back and forth between the regular line and the business banking line. They have at least 3-4 people that work in the new business which makes no sense to me because they obviously cant deal with the customers they already have. After asking twice I finally received the Branch Manager number and I called him over 2 weeks ago and still havent received a response back. His name is Alex Merino and this is a horrible way to treat a customer that has called and expressed their concern about a business you operate. Bank of America needs to do better and we are currently exploring other options since the Branch Manager cant take the time out to call us back.

J.r Make no mistake never allow any auto dealership to use this bank or anyone of their branches, because they dont accept any payments at the bank how "convenient" everything has to be done by phone so if you want to pay your car in total They said nooo you cant, but you can make payments under 2,500 but not to the principal but interest! I know that Google will take this comment down again but am not stopping here because this have to be known, I have AUDIO and am willing to stand outside this bank with a speaker playing audio over and over so everybody knows how crooked they are!!!!!

Leah Bunday I can not say how much I have benefited from banking with Travis Credit Union. My credit has jumped over 80 points since working with Indira. She has been such a gem and supporter in my financial growth. I feel like she really cares.

Caela Kinchion Theyve completed by taxes for years. Great company!

Benjamin Mertz Yes, it lacks some of the conveniences of big banks. But since its a credit union, I know my money is being re-invested into my community instead of the pockets of billionaire CEOs and the prison industrial complex. Investing your money in a credit union is a moral decision that directly helps ordinary people and organizations in your local community. Im proud to be a resident of Richmond and proud to have my money in a local credit union. Also the owner at this local branch is a cool dude.

Rosy Martinez Its still a bit difficult for me because Im not good at technology, but it helps me a lot with the little I know how to use it.

jonathon dale Great employees and banking experience at this branch

Elvi F Have always had such a good experiene any time Ive come in. Ive refinanced my car through them and have referred friends and family. Everyone is always very friendly and the interest rate for my Marketedge savings account is really good too.

Lilian Gerch Awesome customer service. Customer service representative was very knowledgeable, courteous, quick, and efficient. The branch was neat. At the time I entered the premises, I first filled out the transaction form which was provided on the table for the customers and then I went to wait in line where there was only one person ahead of me. As soon as one of the Customer Service Representatives became available, she called the customer who was ahead of me. So, I only waited a couple of minutes total in line when the next Customer Service Representative became available and greeted me. He was very polite and utterly professional. I have been at this Hilltop Branch a few times, and each time, Ive experienced the same excellent customer service. Ive not checked if they have a drive-thru, but they have made ATMs available for their customers. One can park for free in their parking lot. There is wheelchair accessibility. It is located by a movie theatre, I Hop, and several car dealerships. Its also near the freeway, which makes it very convenient, especially for travelers. It is also close to the Pinole shopping center, close to Round Table Pizza, In-N-Out, and a lot of other stores. Just remember that if you fill out the transaction form correctly provided for you before standing in line, in the long run, it will benefit everyone because the Customer Service Representative will check the form instead of filling it out himself/herself saving time which will prevent long lines.