Valadez Jewelers - Riverbank (CA)

Phillip Cunningham Fast, efficient, and made great recommendations. My wife has wanted a pandora bracelet for sometime. Lara the representative that helped me was extremely helpful with selecting the perfect assortment that was within the budget I was looking to spend. Thank you for making a great Mothers Day gift for my wife!

Ninoska Castrillo This location has always been helpful and informative. The staff is usually nice, and store clean. We came in today and Sarah and a nice lady in a Grey sweater welcomed me immediately at the same time. I came to just try sizing out and ended up finding the exact ring I was looking for at a great price for my fiancée. He loved it and Sarah made the entire process extremely positive and seamless. All questions were answered and she even noticed when we were nervous about buying and showed patience and willingness to understand. I havent been proud to buy from a jeweler in a long time time. My fiancée and I left very happy thank you Sarah! P.s. Corporate PLEASE take notice to how someone like Sarah and the staff here connect to the people here the best they can.

Heymy Ceballos terrible customer service, after you already bought from them, they treat you like a crazy person and laugh in your face, the manager himself, when they reduce ring sizes they damage the shape and steal the "gold" that is left over, now I have doubts if the jewels are authentic, how sad that they play with people like that. I will do whatever it takes to file a formal complaint.

Paula Quinn These guys are the best! They work hard to find what you want, they listen and present as promised. Over the top customer service. True Jewelers! Thank you, Im truly so happy!

Sara Brett I found this business earlier this year. Have sold a few gold necklaces that my family gave to me and I simply have no desire to wear them. What I really like about this store is the excellent customer service its very low key and they dont give you hassles or ask you questions about the origin of your jewelry. Ive been assisted by Alan both times I went in and hes really friendly and very speedy in checking the gold to make sure its real Im pretty sure he has many decades of experience and has no confusion on his end. He likes to be helpful and sometimes I strike up a chat and he is pleasant to talk to you. I havent got to know the other staff yet but next time Ill see what they have to say.. but like I said, the low-key casual atmosphere is something that I really like here. Ive been to some other gold exchange stores where they seemed mistrusting of me, like they were wondering why I had some items or would take my thumbprint and make me feel like I did something wrong, but not this place.

Tom I used Torgsyn several times in the past few months for jewelry (rings, bracelets and necklaces) and received great service and professional assistance. The repairs were done in an excellent manner, very affordable and pieces looked great. I also purchased a chain for a pendent and got it at a very good price. My primary contact was Polina V, she is very nice, helpful with suggestions and took the time to explain the repair process and timing. I highly recommend Torgsyn for repairs and jewelry purchases!