Tiffany & Co. - Palm Desert (CA)

5 /5 Melanie Guralnick: Ive been a customer of Tiffanys for 35 years, typically shopping at the South Coast Plaza or Beverly Hills location. I had not stopped into my local store in the desert before until yesterday, which was an oversight on my part. The store was elegant and airy with lots of natural light from the large windows, something that was missing in Costa Mesa. (although I was told it was recently expanded, so perhaps it looks different now) I liked the layout of the showroom as it was purposefully uncluttered with lots of space to navigate the showcases. I was fortunate to work with a sales person by the name of Cynthia, who was super knowledgeable about the jewelry and was easy to chat with. That goes a long way with me. The selection of jewelry was more modest than the other 2 stores I mentioned, but there was a 4 carat solitaire ring that was pretty spectacular. I would recommend shopping this store when visiting El Paseo.

5 /5 Dayne Cody: Had a wonderful experience here. Champagne, chocolate, and the person who helped us was outstanding. They didnt have what we wanted there, but managed to get it in before we left. Great service! Would definitely come back if we were in town.

2 /5 TEC C: Diversity and Inclusion PLEASE 2 stars for the smiley faces encountered, otherwise deserving of no stars at all! There is a need to seriously train all secret service personnel to respond quietly or wait until the customer walks away, so everyone feels comfortable shopping there. Asking security "Is Everything Okay"? was obviously what someone with surveillance asked security. This is regarding two people who came in the store on a Sunday afternoon. Only one person made a small purchase, also paying cash, no credit card. It took forever to ring the single item, while the salesperson entered unknown data into the system as an email, which took a long time (maybe reporting on the visit). It appears you are checking for a specific group of people who are not all the same. Please be advised that your store protocol is in need of great change, or a legal complaint in the news. Roll back the cameras this is a true encounter spoken about after leaving. Just so you know, the thought of hiring a few secret shoppers to visit your store is being considered here. Get it together.

5 /5 Linda Perez: Lisa at Tiffany & Co in Palm Desert is absolutely amazing. She listens to what you are looking for. We went in looking for my wedding ring. She found the perfect diamond and ring for us. Lisa gave us a memorable experience and made us feel comfortable and excited to pick Tiffany. We would highly recommend Lisa for your Tiffany experience. We came back a second time for our wedding band and she never disappoints. Thank you Lisa you are amazing and we will see you again.