Super Silver - Capitola (CA)

1 /5 Esther Trinidad: I have purchased many silver pieces from them, Super Silver decided to get my husband a chain, regret it and now Im questioning if its true silver. We have owned this particular chain less than a month and it is blackened, smells like metal despite how many times you clean it and/or polish. In addition not even the employee who helped me with my complaint couldnt polished the blackened color off. Sadly to say this will be the last purchase I will do in this jewelry shop. Cant believe they werent willing to work or give options to a long time costumer, preferred to lose a costumer. If theres a small store, in which theres little to no management on site, no customer should be driving across town to get a resolution. Theres should be a date/time offered to see a resolution. Of course if a business would like to honor and keep regular costumers

5 /5 Jess Avila: If it wasnt for Super Silver keeping such a plentiful stock of rings, Id surely have a divorce on my hands instead of a new, identical ring. THANK YOU SUPER SILVER!

5 /5 HOLLIDAY HOLLIDAY: Zaida was extremely helpful and communicative. She made me feel very comfortable while browsing and purchasing a product.

4 /5 Jessica Laces: Friendly staff, great sales, good quality jewelry. I bought a $10 ring that I wore daily for almost 10yrs before it cracked.

5 /5 T F: Lovely selection. Friendly and helpful employee(s)! Fair prices. Extremely satisfied with my experience and my sister is very happy with her new bracelet!