Intrigue Fine Jewelers - Riverside (CA)

Alex Lure Excellent service and great things

Flora Chu I want to give a big thank you to Larry at Bay Jewelers for his kind and professional help fixing my daughter’s necklace. The necklace is a special one and we were worried it might not be repairable—but Larry handled it with such care and precision. He explained the issue clearly, and had it fixed beautifully and quickly. My daughter was thrilled to have it back in perfect condition! It’s rare to find this level of personal service these days. Highly recommend Bay Jewelers and especially Larry—thank you again!

Jacob Lavoie Highly recommended! The first time we came in was to have a ring that we got from California Numismatic Funding off East Vista Wy. resized (from a 12 to a 7 or 8), cleaned and polished for the big day. John advised us about the condition of the ring and the mounts that the stones were in, we opted to just have it resized, cleaned & polished. Flash forward a bit and one of the stones fell out (our fault NOT Johns) so my wife stopped wearing it till we could afford to get it fixed. Flash forward to a couple weeks ago. We bring the ring in and ask John what we can do to have it fixed and change the center stone. He recommended that the matching stone that hadnt fallen out be replaced with a new one and same for the the one that had. He gave us options for the center, we settled on a sapphire CZ (my wife and I dont like diamonds). This time John fixed the two side stones mounts and the middle stones mounts, a cleaning & polish. The ring is now absolutely beautiful and my wife and I love it.

melody klachian Such a wonderful jewelry shop with the kindest owners! They made me feel cared for every step of the way while purchasing my earrings. Their pieces are beautiful and high quality, and they do such a precise, clean job with repairs. I absolutely love my new earrings and truly enjoyed chatting with the sweet owners! Supporting family businesses is always a priority for me so I recommend this spot for anyone who thinks the same!!

Madison Bellinger Such a gorgeous location for a Pandora store- right next to H&M and the Starbucks Reserve. Not many people know about this location so they always have popular product in stock and there’s never a wait during the holidays!

rosa_szn Jorge Ceja was great, he helped me with my repairing and cleaning of ring and earrings and explaining a warranty for a new set I bought in store. The customer service was outstanding highly recommend!!

Rob Serpico Marie was extremely helpful throughout the entire process! She took the time to listen to what kind of ring I wanted to purchase and she provided her expert opinion without being too pushy. She truly made me feel calm and relaxed about the ring that I have gotten! And it’s simply beautiful - couldn’t have asked for a better diamond ring to give to my future wife. Thank you, Marie, for everything.

Daniel Makela I brought in a family heirloom I was really nervous about updating and taking apart. Janet took the time to understand the vision of the update while respecting the history of the piece. Her years of experience helped put my mind at ease where I trusted her insight. I had a lot of fun redesigning this piece and will be going back for all my diamond and jewelry needs! It’s nice to have someone to trust in the jewelry space. I can’t wait to show the family!

Anya Miller Cresalia Jewlers is a wonderful family-run business with a white-glove approach to customer service. I found them years ago by chance and have been returning since with nothing but the best experiences. I trust them with all of my jewelry alterations and fixes, and although I have not purchased any pieces directly they would be my first stop if I were looking for something new or custom. Truly a local gem.