Brooklyn Charm - Ventura - Ventura (CA)

kholoud rashid Amazing customer services all around!!! Jewelery are is one of a kind.. every piece in their shop is so pretty I wanted to buy it all! Did I say their customer service was amazing! The shop is so charming and welcoming

Richard Jimenez I Buy all my wife and kids gold there very nice

Chris Lopez Christina is so wonderful, patient, and so nice. Through an email I explained my situation, which was an upcoming 35th Anniversary. Not only was Christina willing to email back and forth with me a few times, she even sent photos to me of rings that I was interested in. She held the ring for me, and long story short, when I was in town I visited the shop, and Christina really considered the ring I wanted to get for my wife and she made a new suggestion. I found an even more beautiful ring than the one I was originally interested in. Im sure my wife is going to love her new coral and turquoise ring next month for our anniversary. Thank You so much Christina.

Malavika Mehta I have consistently had an exceptional experience at this David Yurman location, and feel fortunate to have established a strong relationship with Maritza Baglietto. She has an experienced eye for identifying pieces that are aesthetically pleasing and well-suited to the individual. And on several occasions, has helped select items that harmonized well with pieces I already owned. She has gone so far as to help me customize a necklace whose length I desired shorter. I repeatedly seek her advice, her knowledge of design and experience with luxury jewelry. I highly recommend both this DY location, and Maritza in particular, in purchasing pieces that will withstand the test of time.

PK Manning Virtual Assistant ⭐️⭐️⭐️⭐️⭐️ I had the absolute pleasure of being helped by Alexa at Zales in Lakewood Mall, and I cannot say enough about the outstanding service she provided. From the moment I walked in, Alexa greeted me with genuine warmth, professionalism, and patience that immediately put me at ease. She took the time to carefully listen to what I was looking for, guided me through different options, and explained everything with such knowledge and clarity. Alexa truly went above and beyond—making sure every detail was perfect and that I felt completely confident with my purchase. Her customer service is exemplary in every aspect: friendly, attentive, honest, and sincerely caring. What stood out most was her ability to balance professionalism with a personal touch. She never rushed me, made excellent recommendations, and created such a pleasant shopping experience that I left not only with the perfect piece of jewelry but also with gratitude for her kindness. Alexa is a shining example of what customer service should be—someone who takes pride in her work, values her customers, and ensures each person leaves with a smile. Zales is fortunate to have her on their team, and I highly recommend asking for her if you want a five-star experience.

Claudia Vera Lizeth has amazing customer service she made us feel warm and welcomed from the moment she greeted us. Shes amazing we will definitely be coming back!

Christy James Carmen is such a sweetheart! I found her shop while looking online for a jewelry store in San Diego. The map will take you exactly to her business door on Fourth Ave. Carmen came right down to let me in and took me to her workshop. Her workshop was such a cute/cozy vibe. Carmen had SO many different options for bracelets, necklaces, rings (really anything you could think of) AND she has multiple metal options! Her charms range from zodiac signs, to crystals, to heart shapes, and even pearls. Carmen was excited to help me mix two different chains to make a one of a kind bracelet for me. She also added a beautiful pearl charm to my anklet for the perfect San Diego souvenir. To top it all off, Carmen ended the visit with a cute little “Thank You” bag that helps you take care of your new jewelry. Thank you so much Carmen for being so sweet and kind!