State Street Jewelry & Loan - Santa Barbara (CA)

Francisco Licea Worked primarily with their online system/customer service which has been great. Ordered a completely custom engagement ring for my fiancé with their team’s iterative help. Service was polite, insightful and prompt. The in-store customer service was helpful and polite as well. Provided all the insight to order our wedding bands and helped offer a teacher’s discount. Cem was a great help and very kind. Honestly, do great work and provide a great quality product.

Joshua “F.” This place is #1 in the Bay Area! They have very nice selection of jewelery . They Have created a beautiful very difficult piece of 14k gold cross which I went all over the bay trying to get it remade for me, and it came out to be very nice shiny stones in the cross which ment soo much to me having it created from scratch. They do Custom jewelery any way you like it! Excellent staff! Marvelous store! Huge variety of selections from earrings, gold, silver, diamonds, rings, hoops, you name it. Authentic Mexican jewelery . My favorite made in Italy jewelery they vary too!!

tina beeson Mike & his team ALWAYS does a GOOD job!! And prices are GOOD also!! Tina B.- A happy customer!!

David ONeil Wonderful service for high-end purchases as well as little repairs or projects. They also carry extraordinary jewels along with affordable and yet beautiful jewelry.

Chris A Look no further! To whom this may concern, Dough Chapin is an excellent choice for doing business for any jewelry needs. He has a mass selection of a variety of different types of jewelry that he can order. Most importantly, he can fix, maintenance, restore, resize, and do custom work on any jewelry piece. Doug was a really nice person and a great help for my fiancée and I. He was able resize her brand new engagement ring in a very fast and convenient time compare to very long waits at other places. I will 100% be coming back here for now on for all my jewelry needs.

Sophie Bond I went in for a helix piercing and was pleasantly surprised by their professionalism. The staff was welcoming and attentive when helping me choose the right jewelry size and placement, and their selection was beautiful. The cleaning process was meticulous. They even demonstrated an iodine test on the needle to ensure it was sterile and safe. I also appreciated the clear aftercare instructions and their encouragement to reach out with any questions during the healing process. Overall, it was such a positive experience, and I would absolutely go back again!

Cicero Robert provided my wife with a cleaning of her wedding ring and did a great job looking at the ring prior to the cleaning to ensure no loose stones and possibly compromising the ring during the clean. He also provided the appraisal we use for our insurance. He also set up a private time to look and try on other items while I waited on the cleaning. The office as a whole is very welcoming and Robert is extremely enthusiastic and knowledgeable.

DeVon Jenkins I went to shop in my dad’s place for my mom’s Christmas presents, as he’s now too disabled to navigate Auburn’s old town roads safely. The lovely lady who owns the store (her name escapes me at the moment) immediately remembered my dad just by description and knew what I was looking for. When there weren’t any cat earrings, she made a couple pendants into earrings on the spot. I’m thoroughly impressed with the service I received.

Michelle Owens I took in two high end watches to have batteries replaced. Both watches worked for about two weeks before one stopped and the other started losing time. I took them back in to have the batteries tested and both tested fine. Two weeks in the watches again stopped working properly. I waited several months and took one watch back that kept losing time. I was told that for the week that they had my watch it kept perfect time. I explained that for six months my watch has been off by 15-20 minutes. Long story short, my watch required the Swiss version of the energizer battery I was given for the watch losing time .They had broken the stabilizer on the other watch so the battery in was moving around and not in place. Would not recommend taking any watch to these folks. Save yourself time and go next door to Sears