2 /5 Ashley Bradshaw: I hate to write this review because my husband has bought a few piece from Kevin jewelers which we haven’t had issues with.
But the most important and most expensive piece bought was my 10 year Anniversary wedding ring.
He purchased it in November 2023 picked it up end of January 2024 (due to sizing it took a little longer to get).
By mid February of that year a diamond came out of the ring.
Because we no longer live in California, I had to ship the ring to my stepmom, who then had to bring it to Kevin jewelers, who then had to ship it to their “people” To determine the cost to replace the diamond.
After waiting about a month, I finally received the cost to replace a diamond which we agreed to. Again because we don’t live in town and because it was over $100 to replace the diamond my stepmom had to drive back to the mall to pay in person to fix it on my behalf.
Fast forward to now, just over one year later from getting it back after the Diamond was replaced. Another diamond has now fallen out!
I am terrified to wear this beautiful ring my husband bought me. I’m afraid more and more diamonds will be falling out, and I’ll continuously be having to pay to replace the diamonds. Attached is the photo from the first time and now this time.
In the meantime, I guess I will be wearing my original wedding ring that I’ve never lost any diamonds out of in over 11 years (thank you Zales for that!)