5 /5 Jeff Olsen: Due to prescribed medications, my joints are often sore and swollen. Several months ago, I had to remove all my rings for x-rays, including my wedding set and pre-engagement band which had to be cut off.
Smyth & Cross was recommended by a friend to repair my rings. My husband and I walked into the store and were warmly greeted. Annie approached us and invited us to sit. I was feeling a bit emotional about my rings, but she put my fears to rest. I showed her the rings and that they would need sizing, and the one repaired. She took her time to look at each piece, noting that one of the settings looked like it was bent. Annie wrote up each repair request carefully and thoroughly. Within a few days I received a call with the repair costs. It was very reasonable. The goldsmith even checked each setting and recommended that all stones be reset. With our approval, the rings were repaired and in within days they were ready for pickup.
My rings are beautiful. There are no visible marks for the sizing and no evidence that the one band was even cut. I’m happily wearing both rings every day. Annie was both personable and professional.
I highly recommend Smythe & Cross and Annie.
