1 /5 _: I normally hesitate to leave negative reviews, but I feel my recent experience has left me no other choice. I brought in a few grams of 14k scrap to get a ballpark offer. Thats all. Simple and plain. The extremely unprofessional and unpleasant, and honestly very unhelpful woman held her hand out and dumped what i handed her on the counter, and within seconds, she determined that pieces that I personally tested with acid, and were marked, were not gold. I asked her if she could please test them further as i was sure they were gold. She denied my request by saying "Im not here to teach you", and offered me $100 for what was well over 3 grams of 14k. And Im not exaggerating, she interrupted me mid-sentence to help a couple behind me because they were a "sale" meaning their time was more important than mine because i was not purchasing anything.
I waited, politely, for the couple to be helped, and then i asked her how much she paid per gram. Which i guess is an absurd question to ask apparently. She said she pays "by the piece" meaning she rips people off by low balling the shit out of them and then tells them thy wont find better offers anywhere else. I was so offended, i couldnt believe what was happening.
Anyway, long story short, DO NOT sell your jewelry here. You will find better offers, and kinder people literally ANYWHERE else.
Also, i feel i should note that a friend of mine had purchased a pendant from this business that was marked 24k, and it turned out to be plated. She paid over $500 and they refused to resolve the situation.
Nothing but lazy crooks. They should honestly be investigated.
