1 /5 Meribel Goldwin: Appalled. I came for a basic ring cleaning, pearl restringing, and a safety necklace for a bracelet. The first thing the non-gentle man said when he looked at my very pricey bracelet was it doesnt look real. Sir, its more real than pretty much anything in your store. But thats not the point. When I did not want to trust him with repairs after the unprofessionalism I had just been exposed to, and chose to leave, he yelled at me, in the most unprofessional, denigrating, narcissistic demeanor. If I wanted to go to a store and be dehumanized I would go to Hermes. Sir, you are not that.