Varsha Patel - Sunnyvale (CA)

5 /5 Simur Badhwar: Amazing experience. I felt like a princess after she handpicked perfectly crafted pieces for me. Ended up buying the whole outfit and it was definitely more affordable than anywhere else I could’ve gone. Quality was impeccable as well.

5 /5 Amy ulloa: We arrived looking for wedding guest attire. Ramya attended us every second! She was with us from start to finish, suggesting all kinds of colors and styles. I did not feel like it was a sales push. She genuinely wanted to know if I liked it, and if I didn’t, she moved on quickly to the next. I really appreciate all her advice, and putting up with my indecision for jewelry (there was just so much beautiful stuff to choose from) definitely will go back again! Thank you Ramya!

5 /5 Malcolm Fliesler: I needed some clothing for attending my first Indian wedding and wasnt sure where to start. Sweni was amazingly helpful and walked me through the different styles and options, and then helped me pick out two sets of clothing to wear. She answered a lot of my questions and overall made the experience fun and easy.

3 /5 Vaishu: The selection that they have to choose from is quite comprehensive for all types of events/occasions. Its good that there is a place to go in the South Bay thats reliable. The sales associate helping me definitely directed me well towards what I was looking for and was patient. I got a saree as a gift for someone, but the only issue is that she didnt fold it up properly and there was no packaging beyond the stores bag (desi clothes usually come with this). I had to refold myself later to ensure it was presented nicely. But otherwise, this is a good place with a pretty decent selection.

1 /5 S M: EDIT: Thank you to the owner for replying and for taking the time to address the situation and providing your phone number. I truly appreciate that and will return to shop if/when you are in store. :) Just to clarify, my budget was not under $150. In fact, I was willing to purchase an expensive piece if I believed it would be worth the value. To offer a direct comparison: at Sunnyvale, a simple, plain skirt was priced at over $180. At the Dublin location, I was quoted $280 for a fully embroidered designer set that was significantly more value for a fair price. But the real reason for my review is we waited, asked questions politely, but the staff was completely disengaged, dismissive, and condescending. ----- The experience was extremely difficult and energy draining. I love supporting local businesses, but the lack of communication, the smirking, and no help after pleading several times almost left me in tears. I visited this store based on a recommendation from the owner at another location. I had clearly communicated what I was looking for: a lengha for an upscale event, a specific timeline, and a set budget. After showing me some pieces, the owner told me the Sunnyvale location had more options in the style I wanted within my budget and even quoted a fixed price range. She also assured me that I’d find similar or the type of designs I wanted for less than the set I liked at her location. The owner was very pleasant and had a kind demeanor. Despite living very far from Sunnyvale (2 hrs away), we made the long drive solely based on her recommendation. When we walked in, the staff looked at us but didn’t greet or acknowledge us in any way. After browsing, we picked two pieces and asked for the price, only to be told a number way above what we were expecting. The pieces were extremely simple and not new, yet the price was higher than the more detailed, designer piece I had seen at the original location. We explained that we had just spoken with the owner and that we weren’t willing to pay such a high price for something so basic. The staff member said she would check and be back with us. She never returned. While we were still waiting (with no updates) for the pricing check, I asked if I could at least try on the set. I had to ask yet another staff member-my third-and she just directed me to a fitting room that was clearly already in use, with someone’s bra and regular clothes inside. I told her, and she just stared at me blankly and said, “I don’t know.” I literally scoffed. It felt like every staff member was just totally out of…disengaged, clueless, and completely unbothered. We had to ask two more times before another staff member finally said she’d call the owner and get back to us about the pieces I inquired about. We waited a long time and still weren’t updated. Eventually, when we asked again, we were told that the price wouldn’t be lowered-again, without any proactive communication from the staff. We then asked to see other pieces and were shown just two, with no effort to understand our preferences. When I asked to see sharara pants, the woman walked away without saying anything and started talking to someone else. We approached her again, and she casually said she was “waiting for us” with no indication beforehand. We had to explain all over again what we were looking for, the formality of the event, and our color preferences. Still, she showed us only a couple of very simple pieces that didn’t match what we’d asked for-and then left again. As we were leaving, the staff just stood there smirking and staring without a word. It was extremely rude and unprofessional. This entire experience was a massive waste of time, energy, and a long drive. The customer service was horrendous-disorganized, unhelpful, and downright dismissive. I wouldn’t recommend this store to anyone, especially if youre traveling from far away or expect even basic courtesy and respect. I highly recommend folks to do online, customized shopping from stores in India or shop at one of these locations directly with the owner, Varsha.