Winson Jewelry - Richmond (CA)

Catherine White This store is amazing, they have such a great selection all the time. Even after covid, it has survived where a lot of the JCPenneys disappeared. Their sales are great! And their prices are reasonable.

Paris Acosta Good afternoon, I bought my wedding rings, excellent service and quality of products.

illumination in motion My mother and father purchased a diamond Cross here for my birthday over 10 years ago. Im extremely picky with jewelery but I was pleasantly surprised to see how skillful and exceptional the work was. Unfortunately, my cross was stolen and I live 4000 miles away now. But I do plan a trip just to see if they can make another one. I did find a similar piece but it is almost the price of a car. I havent had the same honest experience anywhere else. I highly recommend them not just for the prices and the quality of the work, but the genuine kindness they show to every customer regardless if you purchase something or not.

Erin Shaw My partner got the most beautiful sapphire earrings as my push present. I absolutely love them! He received the best customer service.

Kim Nguyen I love the this store. The owners are very nice and always have a good price. Very recommend

Cecilia Wu John has been so amazing to work with! I had two loose diamonds that needed settings and he managed to make both designs come to life. He was able to size both rings fit perfectly in the first try and Ive gotten many compliments! John was extremely patient in the process and prices are more than reasonable for its craftsmanship and labor. I highly recommend him, truly in awe of his talent! Service and attention to detail is top notch!

Shannon Foster We’ve been customers of Jared Jewelers for about 15 years. We noticed a change in customer service the past few years. So when we went there tonight, we were especially pleased to encounter specialists that were very knowledgeable, cordial and helpful in dealing with our jewelry issues. Mr. Hector Madera specifically restored our faith. We would not hesitate to shop there in the future. Jared remains our jeweler of choice.

Brandon Davis Had my watch battery replaced here. They were quick, had friendly service, and a good price. Overall, an excellent experience.

cruz salazar If I could give a zero I would because of the TERRIBLE customer service. We were told the wait was about 50 minutes so we put our name down and walked around the mall. We had a 40 minute drive just to go to Pandora so we waited. We checked in 20 minutes later and the girl said there was still 14 people in front of us. We then waited another 20 and she said there was 5 people in front of us. So we waited nearby for like 10 minutes. Our name was not called. We went up to check our standing and we noticed there was a different girl now that took over. When we went up we asked for our place in line and she was just so rude. She said that our name was not on there and there’s nothing she could do about it. We explained to her the situation and asked if the other person was still there so she could see it was us. She said no that she’s not on the clock anymore. I asked if there’s anything they could do I explained the frustration of waiting an hour. She said no I could go back on the list and wait again. I told her can I speak to a manager someone superior to you because this is insane. She said the lady who attended us was the manager. Just terrible customer service completely disorganized.