KAY Outlet - Ontario (CA)

Alexa T. Oh my goodness, the service here is phenomenal!!! Steven and Alex were kind, helpful and very attentive; they answered all my questions and let me know exactly when my ring would be ready. I just had to get it resized and it was done in less than 30 minutes. I would absolutely recommend coming here for all your jewelry needs.

Matthew T Cartier is exceptional in their service and overall experience. I bought a Santos de Cartier watch recently and wanted a few leather and alligator band options. The staff was amazing from start to finish and take the time with you to make sure you are completely satisfied. I bought two bands and looked at my next purchase which will be a tank model.

Michelle B I will go on saying that I barely do reviews and mostly positive ones when I can. Prices are beyond more reasonable than other piercings parlors which is why I go there if I have to when it comes to saving money. It comes down to just eh customer service. I understand customer service is difficult, I just to worked as one but these associates often come off as irritated. They are barely helpful when it comes to needing help in figuring out sizes. Everytime I go, they make me feel stupid. A simple greeting is hard to get from them as well, most of the time, I come out feeling like a burden. I understand that you need a general understanding of piercings, but I am sure there are beginners that reluctant to ask for help with the general unkind mood coming from the associates. Overall good prices but not the best customer service.

jon simkin Needed a battery replacing in a watch whilst vacationing on the Monterey Peninsula and was pointed in the direction of Ocean Treasures. Watch sorted while we waited at a very fair price. Thank you for such great service.

Whitney Janicke Great place! Friendly staff and warm atmosphere. They replaced my watch battery in two minutes and set the time for me haha. Thank you again!

Hasmik Stepanyan I shop from this shop all the time. The prices are great, the owner is fun and the selection is unmatched.

Katarina C. Great experience here today buying lab grown diamond studs with Abdul. He was so kind and patient showing me different styles so I could get exactly what I wanted. He knew his inventory well so if I asked for different sizes and cuts he got them immediately. Their lab-grown diamonds are high quality compared to other stores, colorless, VS2 for studs. White gold settings. Other styles available. I was pleased with the selection. They offer hassle-free price matching and that makes me confident in buying from this store in the future. They were upfront and honest, no weird sales tactics. All certificates were included. Checkout was just 3 minutes. I loved it!

Luis Sarabia Nick is awesome been helping me with many other purchases and this one was the best one. Thank you!

Amelia Garcia First time there and I have to say Bob was so amazing. Very professional and personable. We just carried conversation like we knew each other for a long time. Will definitely be back.