5 /5 Amanda Farrell: Today my husband and I came in to look around Kay’s Jewelers to find a new wedding set for our up coming anniversary. We have always wanted rings to match our almost 10 years of marriage. Carlos was amazing and so helpful. He showed us lots of options that fit our taste and was never pushy. He was super informative and incredibly kind. We love that the men’s ring selection had a thicker band and black diamonds. (That is completely his style and he loves it). My rings are so beautiful!!!! Like, so beautiful. Carlos found us the best deal and even thanked my husband for his military service. I will definitely come back to Kay’s Jewelers and recommend them to anyone.
5 /5 Travis Hester: Carlos is amazing! Very courteous and attentive. As soon as I came in the store, he made eye contact and greeted me very respectfully. Even though I came in for a Simple cleaning of my jewelry he was very happy to help me. I found him to be very knowledgeable and great at answering any questions. Outstanding customer service. Dress in impeccable attire, he was a joy to work with.
5 /5 Amie Hancock: As always, service was quick and I walked out with a sparkling ring. I went in for an inspection, done by Carlos, and not only was it quick, but he really did get my ring looking gorgeous! Thank you so much for being such a sweet and efficient inspector, Carlos! My ring is still sparkling, two weeks later.
5 /5 Alex Munoz: I had an amazing experience at Kay’s thanks to Bianca! From the moment I walked in, she was incredibly professional, kind, and knowledgeable. She took the time to listen to what I was looking for and made me feel comfortable every step of the way. Her patience and genuine care made the whole process enjoyable and stress-free. It’s rare to find someone so dedicated to excellent customer service, Bianca truly went above and beyond. Highly recommend asking for her if you’re shopping at Kay’s in Yuba City
5 /5 leroy capote: Jazmyne helped us out tremendously with the purchase of a replacement wedding ring. We are very lucky to have had the pleasure of her assistance. Hopefully she is here when we make other purchases.
King Chuck I have been shopping in this store for years never got the feeling of disrespect or racism I wish there were more nugget rings and urban styles but this company is good and stand on the right side of history. I will continue to shop here every time I visit Sacramento! Mary and her Crew are knowledgeable and great at customer service !
illumination in motion My mother and father purchased a diamond Cross here for my birthday over 10 years ago. Im extremely picky with jewelery but I was pleasantly surprised to see how skillful and exceptional the work was. Unfortunately, my cross was stolen and I live 4000 miles away now. But I do plan a trip just to see if they can make another one. I did find a similar piece but it is almost the price of a car. I havent had the same honest experience anywhere else. I highly recommend them not just for the prices and the quality of the work, but the genuine kindness they show to every customer regardless if you purchase something or not.
Miyashiro Josephin I trust this place with my watches. The staff is professional and very knowledgeable. They know the inner workings of all brands, even the ones they dont carry... I brought my Wrestling digital in and they fixed it for me.... And their prices for minor repairs and batteries are the best Ive encountered in CA. I take exception with the one review that criticized their customer service. I have had only pleasant encounters over the years. Perhaps customers get upset when their watches cant be repaired or cost more than they expect to fix, but the owner handles her customer fairly.....
inzaratha - superstes guard The pearl I ordered for my daughter was very beautiful. It came quickly and was packaged well. The gift box inside is beautiful and a nice way to present the gift. The pearls sheen and luminous are very nice. It is a very good gift and the price was very good deal. Thank you I will buy again for myself next time.
Sean Allen Cannot thank the team at the master touch jewelers enough. My wife’s 35 year old wedding ring settings were worn and the stones were in danger of falling out. The team came up with a great solution that kept the original integrity of the ring and actually enhanced it. When we picked it up she was in tears because it looked so great and we knew it would last another 35. The extra touch at the Masters Touch is what I appreciate the most. Costumer service is what sets them apart. Thanks again.