Fred Loya Insurance - Hayward (CA)

Angela Cressotti Not sure about you, but insurance is just the thing to make me cringe. I have rarely had a positive experience with insurance until I met Yana at Farmers Insurance. Now, its a breeze. Ive been working with Yana for almost 3 years and she has made each and every interaction a memorable one. She is quick, efficient, friendly, and decodes the insurance process so seamlessly. Instead of dreading asking questions, I always know Yana is only a phone call or email away. I have and will continue to refer everyone to Yana and team, and can only hope to keep doing business with them for years to come. Thank you, Yana. YOU make all the difference!

Jeanette Tiscareno Excellent service, and very prompt! Explained everything in detail, professional..

Manuel Alvarez I reached out to Fernando, several months ago, for a bundle insurance deal. He provided an in-depth review of what my options were and was able to cover my home, rental, and provided solid quotes on my auto. Fernando is an excellent agent with A+ customer service. I highly recommend you contact him for your insurance needs!

Glenn Lockwood I appreciate the opportunity to share our five star experience while working with Sky Insurance and agent Adam Levine in particular. Simply stated we could not have had a better agent handle our insurance needs. He found the best policy for our home needs. He was completely transparent with all details. He was relentless in his research to provide the best solution for us and our insurance needs. Finally, we completely endorse him and his work to meet our needs while insuring our home. We thank Adam for his work and keeping us informed along the way. Bottom line, we were treated as if we were family, and couldnt be happier. Thank you Sky Insurance and thank you Adam Levine.

Roque More Nkosi “Roque” A great business to protect your family.

Megan Graziano McDevitt Alive Insurance was incredible to work with after reaching out to many insurance companies on our own (without luck and getting the run around). They are extremely knowledgeable, responsive, and helpful. I would highly recommend them for any of your insurance needs.

Shelley Boynton Great staff at this location. They have a variety of services they offer, it’s like a one stop shop for insurance needs. Both Tim and Andrew were very professional and happy to answer my questions about what type of policies they are writing in CA right now.

AI M Patrick is a great salesperson: able to chit-chat to death, but doesnt deliver. The premiums of the policies were higher than promised, his responses delayed — there was always "something else keeping him busy" (are we all not busy?) — and his explanations were gibberish — hes unable to write coherent sentences. Fortunately, within a month I made the decision to cut him and go back to my previous insurance broker, who had been great except more expensive (in appearance). Im very happy to have ended the relationship with Patrick and the extra money is well worth it. The kicker and the reason that led me to post this review? I asked him for the status of my car policy on Feb. 17; as of today he had not responded, so I asked again. His response was "please call travelers for billing or status on these things, we do not handle billing/refunds. -P". I called and the response was that he had not cancelled my car policy; the others had been cancelled but not that one. Also, they told me to go back to my agent, but when they saw I was very angry, they decided to help me directly. And they did.

Jacqueline Mendoza If you want an agency that will actually respond to your requests & has your best interests at heart. You have finally found the right place. My old carrier agency would never respond to calls or requests for policy reviews to save money. Given everything going on with Homeowners rates in California, I wasn’t surprised they weren’t able to write mine. But, they still set me up with policies for our 3 cars and even bundled in a life policy for my partner so we could get the best discounts and value for our plan. AND… what I really really liked about this office, is that you when you call you can actually speak to an agent who knows what they’re talking about! Shoutout to Willy! He’s has super helpful.

Jon Wright Been going here for my insurance needs for a few years now. The staff is courteous, knowledgeable , and make sure you get the best rate for your needs. Best office to get your DMV papers done, no lines, service with a smile.