Altenbern Insurance agency - Carlsbad (CA)

5 /5 Angela Cressotti: Not sure about you, but insurance is just the thing to make me cringe. I have rarely had a positive experience with insurance until I met Yana at Farmers Insurance. Now, its a breeze. Ive been working with Yana for almost 3 years and she has made each and every interaction a memorable one. She is quick, efficient, friendly, and decodes the insurance process so seamlessly. Instead of dreading asking questions, I always know Yana is only a phone call or email away. I have and will continue to refer everyone to Yana and team, and can only hope to keep doing business with them for years to come. Thank you, Yana. YOU make all the difference!

5 /5 Jane Flickinger: I have had Altenbern insurance for both my car and house for many years. I cannot recommend them enough for their professional, friendly, and knowledgeable staff who are always willing to help . Yana, has been my go to person for many years and amazes me with the time and energy she spends in order to answer my questions and help guide me through all my insurance needs. I would not hesitate to recommend Altenbern to any of my family and friends.

5 /5 Clay Tyler: After Farmers cancelled my policy over the Witch Creek fires, the Altenbern Agency contacted me. They had affordable solutions. And, I cant say enough about the quick service follow up. Yana is the best ever! Thank you!

5 /5 Gayle Grider: John and team are very friendly and efficient. John has an easy going and engaging personality which makes folks want to do business with him. His staff responds quickly to whatever question and/or situation you may have. If you are looking for an insurance company with a solid reputation with people you can count on, John and team are your answer. We have used this company for over 20 years for our home, auto, umbrella, identity and life insurance needs.

5 /5 Vara Himathongkham: John’s staffs, Yana and Ann are outstanding. From my experience dealing with insurance agents, not a single one that you speak directly to human ( not robot and undecided which menu to choose that will answer your specific questions). When Yana talking on phone , calls routed to Ann and I got help or get my questions answered immediately by Ann have Yana to call back. I felt warmly welcomed on my first visit greeted by John. But the two ladies took over afterward. They are very efficient though. After that everything handled over phone calls or email. Very prompt and eager to help on the phone also. What a dynamic duo ! So I give them 5 stars