ESI Insurance Agency - Montclair (CA)

Elaine Bailey I need to renew my registration. I walked inside and gave my name to the greeter to put me in line to be helped. I was called to the counter within a couple minutes. Received my registration and was given a gift of a AAA license plate cover. Winner, Winner Winner! The visit took a total of maybe 10 minutes and that was at 11:45am.

Michael Smith I reached out to Wendy @ Matsen Insurance Brokers with the intent of acquiring a health insurance option for the small business(19 employees) that I work for. To be honest, I didnt even know where to start with my questions. Wendy was knowledgeable and very informative through the whole process. Wendy was very patient and helpful with our questions for the couple months that it took for us to make up our minds on which direction that we wanted to go with the benefit package. Once we finally decided which direction we wanted to go, she had us up and running in LESS THAN two weeks! Multiple employees that had no health coverage at all are now covered under an affordable health plan. The employees that were already enrolled in their own individual health plans now have better benefits that they can use more places at less of a cost per month. The savings are extra big when you account for the fact that she also helped up set up a cafeteria account(section 125) to allow all employees to pay for their(and their families) benefits pre-tax instead of out of their NET income. I was very surprised with how affordable this was for the owner of the business too. It truly made signing up for a plan a no brainer. Everyone at Roys is so grateful for the help we received from Wendy and the Matsen team.

Penny S Ive worked with Marina and Suzanne for over 20 years. They have always been extremely responsive when it came to any questions I had, buying a new car, getting renters insurance, etc. They got me great deals and made sure I fully understood what I was getting. Cant recommend them enough!

Melissa Aguayo I had the honor of having Judith assist me with a new policy. Let me say she’s very nice professional and VERY patient! I had her waiting multiple times and she even explained to my husband over a 3 way phone call the details of the policy. She ran numbers multiple times. She did all of that without a single issue/complaint. Honestly the best experience I’ve had! Keep up the great Job.

Kathy Betty Great Insurance guy! Michael Brines. I have Medicare now and he has advised me now for several years. On Mangrove Ave at 7th St.

Mishele Harryman My experience was exceptional from beginning to end. I was looking for personal health insurance and was dealing with Nicole Wilson. From the start she was professional, friendly, courteous, caring, and very attentive to my every need. She listened with a compassionate heart as my previous insurance company led me down a bad path, so needless to say, I had a bad taste in my mouth. Nicole was extremely understanding and wanted to make my new experience as pleasant as possible and direct me down the right path to where and what it was I was looking for and needed. She did just that! She was always available for my calls and returned each one promptly. I highly recommend using this company for your health insurance needs. Thank you for your time and consideration each and every time I reached out. You are amazing Nicole!

Christian Lopez I had an excellent experience working with Mario Meza when it came to purchasing insurance. From the start, Mario was incredibly knowledgeable and took the time to explain all my options in detail, ensuring I understood each policy and its benefits. He was patient, professional, and attentive to my specific needs, tailoring a plan that made the most sense for my situation. What stood out most was his genuine care for helping me find the right coverage, rather than just making a sale. I felt confident and well-informed throughout the entire process. Highly recommend Mario Meza for anyone looking for insurance assistance!

Abraham Vera Very good service