Freeway Insurance - Santa Ana (CA)

5 /5 Melissa Aguayo: I had the honor of having Judith assist me with a new policy. Let me say she’s very nice professional and VERY patient! I had her waiting multiple times and she even explained to my husband over a 3 way phone call the details of the policy. She ran numbers multiple times. She did all of that without a single issue/complaint. Honestly the best experience I’ve had! Keep up the great Job.

5 /5 Vira Tinkjian: I had the pleasure of working with Jesse Vergas from Freeway Insurance, and I couldn’t be more impressed with the exceptional service he provided. Jesse went above and beyond to secure the best possible insurance premium and coverage for me. He left no stone unturned in his search for the most competitive rates, demonstrating genuine dedication and care throughout the entire process I am truly grateful for his commitment and persistence- he made what is often a stressful experience feel seamless and reassuring. Because of his outstanding support, I am confidently recommending Jesse to all my family and friends. Thank you, Jesse, for your outstanding service!

1 /5 Traveling Sol: I would give this company a negative 10 star review if I could. Be aware when acquiring insurance from them. Not only do they NOT disclose all of their fees, they also RUSH you to sign the documents - probably so they can get their undisclosed broker fees and "documentation" fees in a timely manner. Watch their wording when theyre telling you what charges you need to pay to "start/begin" your policy. The guy who sold me my policy - Ill refer to him as AGENT - never once mentioned additional charges to cover his very high broker fees. And "documentation fees" - please... everything was delivered electronically. When beginning this entire process, I had very clearly stated I was going to be out of the house for a few hours and would sign the docs when I got home, so that I could review them. AGENT called me like FOUR TIMES while I was running errands to badger me to sign the electronic documents - while also adding that I would lose my rate if I did not sign them right away. I feel lied to, slided, robbed, and enraged with my experience with this shiesty company. I would highly suggest doing more research for yourself and going an alternative route when shopping for insurance. WATCH YOUR BROKER AND DOC FEES. I would NEVER recommend this company to anyone I liked/loved. Consider yourself warned.

5 /5 Andres Chay: Recommended by friend, welcomed by Ricardo A. At the Santa Ana office and had a good experience with agent with good prices and knowledge of coverages and what to offer. Insured my 2014 Honda accord with the full coverage. Thanks much!! Will be recommending others as well!

5 /5 Jose Leiva: Walking through shopping center looking for insurance and agent Ricardo Welcomed me in with such great enthusiasm and helped me consider purchasing a new policy for my car and I could thank him enough for the help he has provided me with during this difficult time of rushing through insurance companies! Top Rated 5 Stars!!