Farmers Insurance - Richard Sarris - Newcastle (CA)

Paul Hu Nice guys work here.

Andrew S I recently added a car to my insurance, and Diego helped me through the process. He did an outstanding job—he took his time to explain everything clearly and even found me a better price than I was expecting. Really appreciated his patience and professionalism. Highly recommend working with him!!

Zack Clemons Really impressed with the customer service quality at Sadler & Company. They have great coverage on home and auto as well as property and casualty insurance. I worked with Noah Pettit on multiple occasions and his personal service quality is nothing short of outstanding.

Emily Fan On 12/24/2024, AAA roadside service helped me to tow my car to the dealer. The tow truck driver named Elvin Gilpin from elevated towing company was super friendly, efficient, patient and very professional! He managed to get the car from inside my garage pushed down the street and loaded it into the truck etc etc every single step he took cares for the vehicle . I just wanted him to know that I really appreciated his help . Please let him know that I said thank you to him!

John Schweer Top notch service.

Matt Bass Great, friendly, knowledgeable and fast service. Our agent Crystal Bell is always friendly and knowledgeable with all our questions and needs. If shes uncertain on something, she will find out and get right back to you . If I have to leave a message, she gets back to me right away. We have been with this agency for years and highly recommend Carl Nelson Ins. for any insurance needs.

Yata Doe Yolanda was AMAZING she helped me smoothly transfer my auto policy from Oregon to California in no time. Thanks for making the process smooth and efficient.

Sakher Saef They call it Freeway because its Fast! Second Time here , and im happy to say they know what theyre doing. Destiny Martinez helped me today and this girl read my mind or something she knew what I wanted and helped me take the best route to it, kinda like a freeway.

Ryan’s Reviews Great prices crappy service fred loya, the ladies at the long beach branch were more helpful but other branches like the santa ana one accross from the dmv sucks I love the floor though awesome color for a floor anyway at the santa ana location I was suppose to be off auto pay when I logged on the app they said I was still on auto pay than the ladies couldnt even remind me what card was on auto pay notmally u can give the last 4 thats why I say forget the headache Ill just do it myself and if there isnt a card on file why am i getting charged for no funds im probably still on auto pay I betcha im gonna have the money in paypal just incase

Pamela Caples I met with Kao for my first review since Phillip Call became our new agent. Kao provided excellent customer service. He was polite, professional, thorough, and patient as he reviewed all aspects of every account we have with State Farm. I appreciated how he took the time to find the best solutions to the questions and concerns I had about our account. Another employee created some problems for us when we first came to Phillip Call’s office and I wanted to find a different agent. But, so far, working with Kao has restored more of my confidence in this office.