DeVons Jewelers - Chico (CA)

5 /5 morgan bray: I went in today to look at a ring for somebody else, and I was immediately offered help by a lovely lady named Harmony. She was very helpful in looking for what I came in for and suggesting great options. But, I realized I had a necklace from DeVon’s that I had been gifted that was recently broken. I ran out and brought the necklace back in, and I was helped very quickly in having a repair order made. I then decided to purchase a ring, and she was also very helpful in that process, from sizing, to complimenting the piece and how it looks, to having a friendly off topic conversation that made me feel super comfortable in my environment. She made me feel very confident and happy with my purchase and kept me confident the entire time. I love my new ring & I greatly appreciated the two ladies who helped me today. Thank you both! ❤️

5 /5 Stephanie Guzman: My fiance and I started looking at rings early last year and from the very beginning we have had Harmony through out our jewelry journey . We have since gotten engaged with my DREAM ring, purchased my fiancé’s wedding band and will soon order mine! Harmony has gone above and beyond for us every single time we come into the store, even to the point now where everyone is so friendly and nice but I will do all of our business through her specifically! I needed some minor fixes to my engagement ring and had a few hiccups with repairs(not the store or any associates fault) but Harmony went out of her way to contact the district manager for the repairs and it came back PERFECT like when it was bought! Harmony is 1000% the shining star for us through our experience. Every jewelry store, let alone business need their own Harmony.

1 /5 Kevin Cisneros: Sold me some fake earrings for my daughter. Payed for the price of real gold and sold me something fugazi. When I took them off my daughter they were dirty and stained so I went to go get them tested and they were automatically magnetic. Make sure you go get the jewelry tested after u purchase because I wasnt able to return my earrings because I tried returning them after the 30 days policy return, which was my fault for not testing them right away.It wasnt about the money for me it was more about the respect. I think its disrespectful when youre purchasing gold from a jewelry place who "sell real gold"and pay for price of gold and they sell you something fake, Specially when your trying to purchase jewelry for your kids. Very disrespectful.

5 /5 Alexis Kerby: Came here for a gift for my partner and Harmony was great! Best experience I could have asked honestly! We bonded over having the same glasses the day before too while she also took the time to guide me on the best chain for a pendant I had gotten that didnt have a great chain. She recommended I come back the next day with the pendant and remembered me and made sure everything was perfect and was even nice enough to wrap it for me! Definitely an amazing experience and I couldnt appreciate more how patient she was with me lol!

5 /5 Rachel Kligerman: Such great service at a wonderful store. Yettcely assisted me purchasing a bracelet as a present and was so knowledgeable and helpful. I know nothing about jewelry and she made it so I actually understood what I was buying for the first time ever! She gave me several options and even helped with customization and everything else I needed. I will only come here from now on!!