DeVons Jewelers - Chico (CA)

Thomson Ho Having had my fair share of experiences with various ADs (some not so great), walking into Kerns Jewelers was honestly a huge breath of fresh air. Every time Im in the area, I make an effort to stop by and I always feel so welcome. Its not just a store—they really make you feel like part of the family, even though I am a newer client. This past weekend was no exception and truly set the bar high for me. I would expect nothing less now, and it feels like I found my new home. I had first learned about Kerns Jewelers as a sponsor for the local Hillsborough Concours (Im a huge car nut), and with many of my friends and clients being active attendees and participants over the last few years, I knew I was in the right place. Josette, Mingyi, and Eric are absolutely fantastic. Super knowledgable and respectful team. The entire staff is incredibly hospitable each time I pay a visit. Eric especially went out of his way to meet with me during my last visit this past weekend, and I never once felt any pressure during any previous visits. The team made it super easy to sell a few old pieces I wasnt wearing anymore. The service is truly top-notch and unparalleled. What really stood out was how their genuine interest in my needs led to an easy and natural conversation that felt less like a transaction and more like a real friendship. I felt they took my inquiries seriously and noted everything accordingly. As a business owner (albeit not in a relevant industry), I know how important it is to build genuine relationships with people. The way Eric’s team has conducted business - they’ve completely nailed it. The service was so commendable that I cant even imagine going anywhere else now. I even got to try on some of the few pieces that I liked. Its easy to see why all my friends, colleagues, and even clients speak so highly about this place. Im delighted I found my home and look forward to building a long term relationship with the Kerns family. Im also excited to pay their new Patek boutique in the city a visit one of these days. Thank you Josette, Eric, and Mingyi!

Steve Banga Great service and quick! Tim helped me with getting a necklace, the quality was perfect and it arrived on time! Exactly what I wanted. Highly recommend!

Andrew AndJJ We worked with both Kathy and Dean, both of whom were amazing, communicative and extremely knowledgable. We purchased both an engagement ring and our wedding bands, and everything was beautiful and just as described. Theyve offered to clean the rings for free any time were in the area, and have done so every time we come in. Well definitely be back!

Yazmin Carachure Amazing deals, and great customer service.

Serena Y You definitely want to give yourself enough time to look through the museum and the store because its filled with so many amazing rocks and fossils. The dark room in the museum section is so cool. My parents have purchased quite a few pieces of jewelry from Gaumers, and its all beautiful. Seeing the store in person was really a treat. The jewelry is beautiful and reasonably priced. The women who worked there were friendly and attentive as well. I will be making it a point to stop in every time Im in Northern CA. Updated October 2023*- Gaumers is still just as lovely and has added a new room within the museum area, which is a must-see.

Karly Falkenberg Small, cute boutique downtown with decent clearance racks out front. I was welcomed as soon as I walked through the door and was told the discounts for the day. Very friendly service and helpful staff! Prices are a little on the expensive side but reasonable compared to the other boutiques downtown. Good quality of clothing with a variety of styles and sizes. Very happy with the little crossbody bag I purchased. Plan to go back and highly recommend! Support local :)

Tiff Pham I had an issue with an online order (it was completely missing) and I needed it for a time sensitive celebration. The online Customer Service team was backed up so I called the Hayes Valley store hoping they could help. While it felt like a long shot, they were super apologetic and quickly able to help me resolve the issue!

Jessica Gomez The service here was amazing.. Ended up getting a necklace and bracelets. I originally went to the Buena Park location, and that location was horrible. so I drove to this location instead. Spoke to Antonio over the phone first Thats what got me to drive to this location. He was super friendly and helpful

Amber M This was our first time visiting the Jewelry mart and we were a little overwhelmed, we came to look for engagement rings. Niko walked past us in the hall and asked us if we needed help finding something, and suggested we come look at her place, A One Imports. Her and her Husband, Gul were very kind, asked us a lot of questions to help us find something, offered us water. I found something I really loved, and we loved their prices. They explained about GIA rating as well and were really down to earth. We decided we wanted to walk/look around just a little before making such a big purchase. We looked around at a few more stores, but after a few hours we came back and purchased that ring! They were very professional and even stayed late so we could make the purchase! I really enjoyed my experience with them and recommend you stop by and visit them, they are located on the bottom floor!