COACH Outlet - Napa (CA)

Katherine Soong I would give 6 stars if I could! I come here very often to buy jewelry and gifts and it’s never disappointing. Shayla is such a great help, she answers all my crazy questions. I love the quality of the jewelry, if you’re ever looking for quality and reasonably priced jewelry come here and talk with Shayla. I was just recently there and I even got to meet the District manager Mayra!

Maria Fernandez I was fortunate to be helped by Mac at Shane Co. Mac took the time to answer my questions about resetting my wedding rings. His compassionate, no-pressure approach was exactly what I needed for such an important decision. He patiently explained the options of using my existing diamond versus purchasing a new one, and lab diamond versus regular diamond, making sure I fully understood my choices. What impressed me most was Mac’s patience and professionalism. He never rushed me, even as I called my husband twice to talk through the different options. This was a significant purchase for me - after 34 years of marriage, updating my rings carried a lot of meaning. Mac made the entire process enjoyable, comfortable, and memorable. I am deeply grateful for his guidance and kindness. Because of Mac, I not only left the store with excitement about my purchase, but also with complete confidence that I had made the right decision. I would highly recommend Shane Co. and Mac to anyone looking for exceptional service and a truly personalized jewelry-buying experience.

Taylor Mark, the owner, delivered a stunning engagement ring that exceeded all my expectations. My fiancé absolutely loved it! There was clearly an exceptional level of craftsmanship and attention to detail put into this ring that made working with them (instead of the mainstream dealers like Brilliant Earth) the right decision. I had a great experience working with Joseph Nelson Jewelry! Highly recommended!

andrea garcia I stopped by Sueño Jewelry Studio to get one of my stones replaced from my ring. Emmanuel was able to repair my ring and also cleaned it up that same day. I haven’t seen my ring this clean in over 5 years, looks brand new! Left very satisfied and definitely coming back! Highly recommend!!

Soundara Pineda Shopping for a custom ring band can be really tough, especially when you’re trying to find something that complements your unique piece. We were feeling a bit stuck until we worked with Astra, and honestly, she was a total game changer. From the start, Astra was so helpful and knowledgeable. She really took the time to understand the specifics of our custom ring and helped us narrow down what would (and wouldn’t) work. Instead of just throwing a bunch of options at us, she gave us a few really solid choices and explained exactly why they would work with our ring. It was so refreshing to have someone who didn’t just try to sell us anything, but who actually cared about helping us make the right decision. We walked away feeling so much more confident about our options, and we’re now in a much better position to choose the perfect band. She gave us all the info we needed to feel informed, and that made a huge difference. If you’re in the market for a custom ring band or just need some guidance, Astra is the person to work with. She knows her stuff, she’s super down-to-earth, and she really listens to what you’re looking for. We couldn’t be happier with the experience!

James B Dude fixed my necklace in a week compared to where I bought it at prestigio jewelry they said they would have to send it in and it could take 5-12 weeks to put it back

Ady Farias I love this place!!!

Anthony Riveros I had a great experience today thanks to Kyle and Carolina. Carolina helped me over the phone and was extremely helpful and professional, answering all my questions with patience and clarity. Kyle assisted me in person with the purchase of my first automatic watch, and he made sure I got exactly what I was looking for. He was knowledgeable, attentive, and even introduced me to some other watch lines that I’m now seriously considering. The entire experience was professional, smooth, and enjoyable. Big thanks to both of them!

Andres Lopez Azi is as so amazing helping us out at the Kay Jewelers in Oakridge. I was there buying a bracelet for my daughter’s baptism and let her know that my 10 year wedding anniversary was coming up and I wanted to upgrade my wife’s ring. I told her my budget and asked her if she can keep me in mind when something special was available for us to consider. Like magic, she was able to secure an incredible ring for my wife at a great price and my wife absolutely loved it. We had several options to choose from in our budget and Azi helped us really think through the decision process from trading in our ring or keeping our ring and buying a new one. Ultimately I learned my wife wanted to keep her original wedding ring and we purchased the new ring that all aligned within our budget. Thank you Azi. You are amazing. Now let me know when an awesome Rolex becomes available. :)