Daniels Jewelers - Riverside (CA)

5 /5 Sheree Christenson: I love this store. The employees are super nice and very helpful. I recently bought earrings and they broke the first time I put them on($450.00 earrings). They replaced no questions asked. Highly recommend this store.

1 /5 Furrcoatvg1: My husband had bought me a gold Bengal bracelet from Daniel’s. Less than seven days the gold Bengal broke in half. I took the bingo back and the supervisor told me that she could not return it because it was broken. I was flabbergasted. I was in my 10 day grace period to return it and the whole reason that I was returning, it was because it had broken. Imagine if I had not worn it that day and if I had waited after the 10 days I would be stuck with their 30 day credit. She was so insulting suggesting that I had broken it when she went to ask her jewelers what had happened her jeweler said this is plastic. I seriously believe they sold me a fake bracelet. She still insisted that she could not return my money, but a DM would have to verify and determine if she can return my money I left the bracelet and felt so bad I almost cried thankfully my husband is levelheaded and spoke to the DM, which, luckily she called within less than 30 minutes she spoke to my husband and told them that they were waiting for the manufacturing company to reply back to them regarding the bracelet. I seriously don’t believe that I really think they were just covering their butts, but that’s my opinion I would never ever shop at Daniels again. Their quality of merchandise is horrible cheap and overpriced and the staff is even horrible too especially the supervisor she could’ve been enlightening of the situation and explain to me the process and not to worry but instead she gaslighted me to tell me that I was going to break the item. The only reason I give it a star is because they refunded my money the next day.

1 /5 Sin Nombre: This place is a total scam. Outrageously overpriced for what looks and feels like dollar store jewelry. The staff are unbelievably rude and act like they’re doing you a favor by even acknowledging your existence. Completely unprofessional, dismissive, and shockingly disrespectful—like customer service is a foreign concept to them. They treat people like garbage unless you walk in dripping in cash. I wouldn’t wish this experience on my worst enemy. It’s inhumane how they treat customers. Bottom line: cheap products, sky-high prices, zero respect. Stay far, far away from this pathetic excuse for a jewelry store.

1 /5 Kimbo Slice: Mary is a liar. Dont fall for her trying to "help" you. We opened 3 credit card accounts basically without our complete knowledge. So we had 3 different payments when time came around. Be careful make sure you read what you sign. Dont sign anything on the computer make sure you tell them you want to read everything you are signing. Sadly will never be coming back to any Daniels Jewelers due to the grimy way they got our business.