Phuong Jewelry Store - Oakland (CA)

M Very polite and kind! Mohammad was very skilled salesman! Top tier store! Gave me a great deal!

Bennett Hauser I worked with Linda and the Carats & Stones team for our engagement ring, and simply cannot say enough great things about my experience. I explored every option out there: from high end luxury retailers, to online players, to wholesalers at the diamond exchange. Carats & Stones offered the elegance of high end retail without the brand markup, the uniqueness of a boutique, and the customization of endless options; they could access any stone I could find online -- and then some! -- for us to *actually see in person* before purchasing. We did a yellow diamond, which was a bit more challenging. Linda and her team were patient, knowledgeable, meticulous, discerning, and budget conscious. I wanted to be very hands on during the process, and they not only embraced that, but guided and educated me along the way. When you spend a lot on something, you want to walk away feeling like you selected the right path; I am certain that I did by going with Carats & Stones. My fiancée and I are thrilled with the result, love that its unique to us, and enjoy popping in to the charming boutique to see their other beautiful creations whenever we can.

La Tasha Jackson Hubby bought me a tennis bracelet and got my necklace fixed which broke the moment I got home. The jewelry was very nice but some of the quality is mudding

Hovik HAITAIAN I don’t usually write reviews, but Nancy’s Jewelry really impressed me. I came in looking for something special for my sister and had no idea where to start. Nancy and her staff were patient, knowledgeable, and helped me find the perfect piece within my budget. The quality is excellent and the craftsmanship feels timeless. When I gave it to her, she was blown away. As a guy who doesn’t shop for jewelry often, I really appreciated how comfortable and straightforward they made the process. I’ll definitely be back.

Oscar Perez Had great service from, Rosie she provided me and my fiancée with our every needs and MORE! Such a kind and caring representative. We will definitely be going back to her for future purchases

Amia Lou Have been coming to banter for years! Love their stuff and the insurance! I love the dainty look so of course accidents happen but it’s always super easy to go get a new piece and I love that it’s NEW and I don’t have to wait around for a repair! The manager Marissa is amazing love the great customer service ❤️

JLT Absolutely incredible selection at this wonderful little family business. Very funky, but a very broad collection and some really special items as well. Some cool landscaping options as well if youre not a collector.

B G We got a custom ring with Cornelia and she was great! The ring turned out beautifully and she was very detailed and in depth. We really appreciate her knowledge and working with us every step of the way. Thank you so much!

Nancy Tran I was looking for a male piercer for my snug and found Steven here—so glad I did! The front desk lady was super kind and eased my nerves. Steven was steady, professional, and coached me through breathing, which made the experience much easier. Highly recommend if you prefer a male piercer!