Brilliant Earth - Walnut Creek (CA)

5 /5 Tyler Krause: Recently went to the show room in Walnut Creek to look at designs for engagement rings. Our appointment was with Lauren Craig and I could not have been more impressed. She was very helpful in teaching us about the different characteristics of diamonds. If I could give more stars I would. She was very professional and reached out to me privately about picking a specific ring and made the process a lot less stressful than I originally thought. I would recommend this company to anyone.

5 /5 Diego Lucero: I recently purchased my engagement ring from Brilliant Earth, and I couldn’t be happier with the experience. From the moment I walked into their Walnut Creek, CA location showroom, the staff was incredibly welcoming and attentive. Our consultant Lauren took the time to explain the 4Cs of the diamond and how the ring’s setting was crafted with recycled metals, which made me feel confident in my choice. They answered all my questions with patience and provided clear, detailed information about the ring’s ethical sourcing and customization options. The process felt personal and stress-free, and the ring itself is stunning. I highly recommend Brilliant Earth for their exceptional customer service and commitment to transparency. Thank you to Zaheer & Rachel for the pickup process that went smoothly.

5 /5 Clifford Wang Jiang: I went to Brilliant Earth recently and had Drake Marwick as my consultant. My experience with Drake was absolutely amazing. Drake was very knowledgeable, passionate and nice. This was my first time time looking at engagement rings/diamonds and Drake made the whole process easy to understand. Drakes patience, kindness and professionalism towards me made it a very easy and clear choice for me to purchase my engagement ring through her. I would give Drake an 11/10 for the awesome customer service I received. Thank you again Drake!

5 /5 Jennifer Monroe: We had such a great experience picking out our wedding bands with Danica at Brilliant Earth. She really took the time to listen to what we were looking for and made sure to show us a variety of options that fit our style and budget. She was knowledgeable, patient, and made the whole process feel easy and fun. Highly recommend working with her!

5 /5 jason lopez: Just want to give a shout out to Lyss Ly who is out the Walnut Creek store. She was very helpful and easy to work with when purchasing an engagement ring. I would highly recommend working with her. The whole process was seamless. Thank you Lyss!