STCU ATM - Cheney (WA)

Jessie Hammett One of the best free services Ive ever received. I made a consultation and was matched with Matthew and had a wide range of questions in regards to my 401k contributions, my roth IRA and some company stock. I met with Matthew twice and he provided actionable steps and recommendations based on my current portfolio. Ive been checking them off and feel so much better about my trajectory. I wish I had reached out for a consultation years ago but am so glad I took the time to meet with them. Highly highly recommend!

Scott Thorkelson Mike was a pleasure to talk with. I set up an initial meeting, and he spent about 30 minutes going over my finances with me—where I’m at now and where I want to be. After our conversation, he explained that while he could provide some additional insights, I was already on a good path. What stood out most was his honesty: instead of pushing me toward his services, he encouraged me to continue saving on my own since that would benefit me more. It’s rare to find someone in this industry who prioritizes your best interest over a sale, and I truly appreciate that. I highly recommend reaching out to Mike if you’re looking for trustworthy financial guidance. Thank you for your time Mike!

Chrissy Fletcher Cook Tyler Robin is the best! Trustworthy and personable!! He cares about his clients.

Chris Corvair Phone support sucks. They dont speak proper english. Told me the call center was based in New York. Lie. It is somewhere overseas. Waited on hold for 20 minutes only to be told the computer isnt working. Then had to wait on hold another 20 minutes. This place is a joke with clowns for customer service. Go to Bank Of America or Chase bank where you get real english speakers not clowns who cant pronounce english properly.

veronica ramos Amazing customer service. I had left a review because I was upset the bank had closed and had a actual manager call me and tell me they are now open. Amazing for a person to take the time and reach out and let customers know they are back in service. was so frustrating when the closed cause I had to do my banking somewhere else but I’m definitely going to return. I’ve had this bank for more then 30 years and know my bank account number by heart. The area of the bank is so convenient cause it’s on the right side of the street on my way to work. Next to everything u need one stop shop.