Self-Help Federal Credit Union - East Wenatchee (WA)

Barney Chevalier Jim and his staff are top notch. Looking forward to many years of doing business with Island Tax.

J H I started with inherited funds in a ML branch in Idaho; that branch sucked. Then I transferred all accounts to a ML branch in Federal Way; that branch was awesome. Then the Federal Way branch was merged with the Tacoma branch. (It is my understanding that almost all of the ML employees from the Federal Way branch quit shortly after the merger.) I haven’t asked much of the Tacoma branch - keep my funds where they are and make disbursements when I request. They have failed on the disbursements. The previous disbursement took far longer than it should have - they had cash on hand for several business days before they initiated a transferred to my bank - only after several of my voicemails inquiring about the status of the disbursement, and they never called back to give me any status reports. And, that disbursement was in the wrong amount: I asked for X gross and Y net after taxes; I got Y gross and Z net after taxes. The current disbursement appears to be headed in the same direction. I called and asked for a disbursement (Day 1); the following business day they sold some investments to have enough cash (Day 2); two business days to settle (Day3-4). Cash is on hand. It is now business Day 10 and still no indication of a pending transfer to my bank. I’m counting business days - not weekends or holidays. This time I’m not calling to inquire - I want to see how long they forget to do their job. And, if they aren’t doing the simple task of disbursements, what else aren’t they doing?

Christopher Harrington Absolutely love to work with Guild Mortgage. They make dreams come true. Their entire team have great communication and work hard to make this an easy process. I highly recommend anyone searching for a new home to use Guild for their financing. Thank you!

Andrew Ketterling Becu is an awesome bank, been a member 6 months. They offer great services and went in today to get a personal loan. Sam was super knowledgeable and had excellent communication on helping out with the loan. Sam also set us up with a refinance on the car loan, saving us a lot of money. Sam was super helpful. Thank you!

Barbara Richenberg Matthew & Rebecca Meyers with Ignite Financial are wonderful. I could not ask for 2 nicer/smarter Financial planners. I have known them over 3 years & they are excellent. I appreciate their service.

Carmita Barnes The best of the best people work here! Such an amazing crew!

Leah Dutton My husband and I have been with Tradewinds since they started. Over the years they have always been a great help to us when we have questions or need a new quote. When accidents happen they are quick to respond and help. In this day and age of computers and electronic phone tree menus, Tradewinds still has the personal touch and excellent customer service!