JB Tax and Finance Office - Renton (WA)

Scott Zaval The personnel that work there are great. The bank policy on your bank card if it gets scanned is miserable. I stopped at six places the day after payday and both bank cards were scanned and stupid charges came up. Response at first was great. Figured everything was set. Two days later I get my LCCU card. It has been over two weeks. There policy is they investigate the charges, make a determination, order you a different card number, 7 to 10 days for the bank to get your card, then you can get your card. Banner bank I could walk in Same day and get a replacement.

Josh Robbins I’ve been working with Julia Ward for a little while now, and overall it’s been a solid experience. She’s knowledgeable about the products she offers and has been helpful in answering my questions when I needed clarification. While there were a couple of minor delays early on, she followed through and made sure everything was taken care of in the end. If you’re looking for someone who knows the insurance landscape and can guide you through the basics with competence, Julia is a good choice.

Nicole Depew Gifted leadership and strong sense of community.

1brokenwrench My wife and I had a wonderful experience with Mr. Claudio. Mark is very personable, polite, professional and knowledgeable. He was more than able to answer our questions. Mark is also quick to respond with answers to questions he needed to research to give us the best possible solution(s) to our financial and retirement needs. First Command is blessed to have Mr. Claudio. The wife and I felt blessed to have such great counsel. Bravo Zulu (Job well done) to Mr. Claudio and everyone at First Command!

Theresa Manns Very convenient for those who work on base. Customer service is spot on!