Lizzys Jewelry & Loan - Wenatchee (WA)

Kim I was running late and got to the store about 5:20 pm and they closed at 6:00pm. The lady that helped me was very knowledgeable and I had quite a bit of stuff for her to look at. We got through part of it and I will be going back tomorrow to finish what I have. The staff was super friendly and I appreciated the security that they have for their store. Great experience and a wonderful staff. Keep up the good work!

GP Ford My wife had a stone come out of her wedding ring, same one that had a stone come out in 2020 so today I called FM Jewelers Sumner and asked for the manager. Aisha Reyes came to the phone to listened to my complaint. Then, instead of getting excuses and runaround I was told to bring in the problem jewelry and she would make it right. I met with Aisha Reyes at the Sumner FM Jewelers later that day, about a repair to my wife wedding ring from June 2020 that needed to be repaired again. Aisha looked up my account and found my past purchase history and said that I had already purchased the lifetime jewelry care plan and should have never been charged for the repair in 2020. (I was charged for a repair that I should not have been charged for) She then promptly refunded my money for the repair right then and there. Also, she quickly offered to make the repairs again at no cost to me. I have not ever had such great service before. She listened, she investigated, and then she did what she said she was going to do...and she made it right! I am extremely impressed and I will definitely recommend Aisha Reyes and Fred Meyer Jewelers Sumner to anyone. This is a five star review. If I could give her 10 stars I would! I will buy there again!

Kathleen Robb D Minto s did an amazing job on repairing the gold band on my ruby ring. Reasonably priced and shipped quickly. Highly recommend. I will certainly use this business again.

laurie Burkhalter I have to give my praise to them! I am so happy with getting the ring sized of my late grandmother. It’s my wedding ring now and the price was amazing. I brought a watch in that another store couldn’t get the back off and I think 6 or 7 more repairs that were minor but they did a great job and didn’t treat me like the minor repairs weren’t worth their time. Better than anywhere else.

Bryan Everett Best service and quality work , joe was able to fix and repair what another jeweler damaged and charged me a fair price. Highly recommend

Nora Khalil I was at the Valley Mall and I stopped in the new Pandora Jewelry Store. The associate was so sweet and friendly. I asked her if she could clean my Pandora charms on my bracelet. My sister passed away recently and most of the charms were hers and the others she gave to me as a gift. They are sentimental to me. A memory of my sister. The associate was happy to clean them for me. I looked around. And she showed me some charms. She helped me take some pics of ones I was interested in. I didn’t buy anything that day, but I got excellent customer service and I highly recommend them. I wish I got her name.

AJ 10 stars if I could!!! Fantastic experience with Laura from start to finish. She was professional and very knowledgeable about watches. She even noticed my Grand Seiko when I first met her, she knew my exact watch and about its movement so great to work with a fellow watch nerd. At first I was reluctant to put my name on the list as I had prior bad experience with other Rolex ADs but she convinced me to put my name down. I’m super happy I did because she was an awesome person to work with and a true representative of Ben Bridge and the Rolex brand. Shout out to Conor as well for helping me pick up the watch as I had to get it last second. All in all I highly recommend them!

Maggzss AB #1. Affordable! #2. Great quality #3. great customer service. Will definitely be buying more & recommending my friends and family! I added a photo of my baby girl wearing a ring I purchased from here, very cute!