Kimball Creek Partners - Tacoma (WA)

Stephen Ellis Probably the most beautiful and relaxing lobby I have seen in a bank. Staff are very nice. We had a problem/misunderstanding regarding automatic fees but after talking about it they made it right. I think most other banks would not have cared. Its nice to work with human beings.

Rick DeChaineau Patrick consistently provides truly exceptional service! His initiative, expertise and attention to detail made the process of opening new retirement accounts, transferring money from another credit union, and moving it into CDs, extremely easy. He also ensured the initial savings accounts were closed once the money was moved so no monthly fees were incurred. He goes above and beyond, such as giving me a phone update on a transaction that occurred while I was out of the country. Patrick is an exemplary member of the Global CU team!

Cyndee Rayburn-Smith Rob and Beckie are exceptional! Investing and preparing for retirement can be daunting, but Rob and Beckie walked us through this process over the years with open arms and the wealth of knowledge necessary to help us make good decisions. We started investing for retirement a little late in life, but Rob advised us step by step, worked with the financial situation we were in, and has now seen us through fruition. Working with Rob and taking the advise he offered has put us exactly where we need to be, and we were able to retire on our projected date with amble assets. This relsationship is not over yet. We will continue to work with Rob and Beckie moving froward. They have become family... Bruce and Cyndee Smith

Anne Neuberger Great financial advisor and staff is very helpful and competent.

Cynthia J Hurn I dropped into the office without an appointment on Tuesday at 9:30am seeking help to fill in my SS pension application. I brought all my paperwork and photo IDs, so I wouldnt waste anyones time, including my own. I also brought a book to read in case there was a long line ahead of me. The office was easy to find, had plenty of parking, appeared clean and well organised with about 10 chairs in the waiting space, 3 glassed-in mini offices providing sound privacy, and a simple system of checking in and getting a ticket. The restrooms were conveniently next to the reception desk and were clean and properly stocked. There were four people ahead of me and I waited only 10 or 15 minutes for my number to be called. Ginger, at window 3, gave me great service with genuine warmth and professionalism. I actually enjoyed the whole encounter as we shared several laughs while Ginger answered my questions and completed my form online. Before 15 minutes passed, she had my application all finished and an email awaited me when I got home, acknowledging that my application had been received and was in the system. Good job done! Before going to Port Angeles, I had read some dispiriting reviews for all Social Security offices within reasonable traveling distance of my home. None of the locations were rated any better than the others, so I chose the one closest to me, an hours drive away. Well, I couldnt fault a single thing about my visit - leaving me wondering if the people who leave negative reviews are those having a really bad day and who take it out on government staff. People who have a good experience like mine, probably arent so motivated to write a review. Unfortunately I believe many find its easier to criticize than to give praise when its earned. Honestly, the Port Angeles staff fully deserved a five-star rating and Im happy to recommend this office to anyone. If you go there, you will be assisted by friendly, helpful and efficient staff who really care about doing a good job for their customers. Come in with a book or screen game to entertain you if you have to wait; make sure you have all your necessary papers and IDs with you; and when youre called up to the window, tell them you just read a 5-star review about their great service. Youll have them smiling at once and will soon be walking out the door with all your SSI needs resolved.