Fleenor - Zaro Wealth Management - Walla Walla (WA)

Jo Hay Always friendly, compassionate and helpful! It is apparent that they love their jobs!

Adam Lang Kevin and his team saved our family $6,000 this year in health insurance premiums. Besides the premium savings, the policy they found has no deductible (only copays). Compare that to the $11,000 family deductible on the plan offered by my new employer (at $500 more per month), and you can see why I am proud to write this glowing, 5-star review for Kevin and Riverbend Insurance. Beyond the savings, Kevin was able to answer all of my questions and walk me through various scenarios (lots of doctor visits vs. few, specialists vs. regular visits, emergency care, etc.) in terms of plan and cost. Im the type of person who wants to understand all the details, which Im sure annoys many professionals. Kevin was incredibly patient and actually seemed happy that I wanted to have all our ducks in a row before pulling the trigger. I also had to follow up a few times after buying the policy to make sure I was clear on payment and policy number. His team answered the phone the first time I called and was able to answer my questions. Id recommend anyone who is looking for a better insurance rate to call Riverbend and let Kevin and his team do the work to find the best deal

Nikki Flis Use Symetra as an agent. People I have spoken to in customer service are always very nice, but we can never get anything resolved. I keep getting the line, "We will call you back when problem is fixed." Two months later. . . Im still the only one making any phone calls so I can once again let someone know that my problem is not fixed.

Dog Bird They all ways help me out when ever Im in a jam. Yeah the rates are kind of high but just what do you expect out of an insecure lone. I got a check the same day. Customer service is excellent "legalized loan sharks" please. Pay your bills people.

Joy Martinez Good experience but my Gosh, the guy working the front desk in the front on Aug 28th around 1pm. He was helping a younger lady with the name Megan. He called her up just fine. She then gets called by a different banker. He said “I’m helping her, just drop her back in the queue.” Then another banker calls Megan. He glares at the banker. The banker goes “did you grab her?” He says with the rudest tone “yes”. How are they supposed to know? Meanwhile my grandmother is standing up because she doesn’t have her card and didn’t know she could still use the kiosk. He says “ma’am you need to check in at the kiosk and wait your turn” so rude? But anyways. Next banker calls a different persons name. Nobody comes up. The rude guy yells “just grab whoever is first! Jesus Christ!” Across the whole building. I watched him be rude to 3 people in the span of 5 minutes and stopped paying attention after my grandmother got called. It was ridiculous. Quit if you don’t like your job or can’t be nice to people, especially the poor coworkers. It’s embarrassing to them you speak that way to them but more embarrassing you behave that way as an adult. Idk who he was but I believe his last name started with an R from afar. Has to be a hostile work environment with this guy.

Michelle Z. We’ve been using them for over 20 years! Always happy. Sound advice, solid work.

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