Fred Meyer Jewelers - Vancouver (WA)

1 /5 Tara Naipo: I took my ring into the Salmon Creek location for resizing and would like to provide feedback on my experience. I did not purchase the ring at Fred Meyer Jewelers, but based on community recommendations I brought my brand new ring in for resizing. First, I would like to note that my ring still does not fit and is too big. When I picked it up and tried it on in the store, I asked the sales associate if it was resized to a 5.5 and she confirmed that it was resized. At the time of drop off the sales associate mentioned that the shoulders of the ring were slightly turned, but just wanted me to note that and did not mention that it would be an issue with resizing. We examined the ring together and noted that it was barely noticeable. When I picked up my ring I noticed that one side of the shoulder is noticeably twisted and now the line of diamonds are not in a straight line anymore. If you look at the ring from an aerial view, the shoulders are significantly off. Additionally, the rest of the band has a warped or malleated appearance. The base of the band is uneven in size as well with one side being thinner than the other and not evenly distributed. Overall, I’m incredibly upset about the condition my brand new ring is in now after having it resized with Fred Meyer Jewelers. Due to the nature of which my ring was returned to me without any explanation. I can only assume one of these statements must be true: the company does not see an issue with returning a ring in such a poor state where actual damage incurred during their process -or- they neglected to notice at all the damage that had incurred during their process. Both statements lead me to believe this is the quality they are willing to stand by. I do not want to bring it back to Fred Meyer jeweler for repair so I will now need to seek out another jeweler to fix these issues. I would not recommend this jeweler. I have shared this review directly with Fred Meyer Jewelers online feedback form.

2 /5 Julie Lorance: Had a alteration done. When I was there, I looked at a few pieces and found one I that really caught my eye . I told a sales person I would think about it this weekend ,Didnt seem to hear , I would think about it . I really wanted item but didnt buy because she was too pushy..

5 /5 Alisa Brown: Went in today for wedding bands for my fiance & myself & was greeted by Anne. She was phenomenal to work with. Such a kind & caring person. Really wanted to get to know us. Was very tentative to needs & patient. Loved the experience today! Thank you for making this part of the journey less stressful!

1 /5 Adam Bryan: The quality of Fred Meyer jewelry has been on the decline for several years, but they always made up for it with good customer service and a commitment to backing their products, usually with a wink and a nod recognizing that they sell a subpar product. You should prepare for clasps to break, backings to pop off, and numerous diamonds to fall out. The service, particularly at this location, has devolved into lies, laziness, and a complete disregard for customer satisfaction, and everything they do is underscored with misinformation and shady business practices. We have had my wifes expensive wedding ring in several times for sizing, checks, and cleaning. They look for ways to not honor their warranties and continue to use an archaic paper system to track it. We had to pay to have a diamond replaced when the ring had been checked and resized twice just 9 months ago; however, the incredibly rude salesperson kept saying we had brought in different rings and that they didnt sell one like ours, then we proved she was wrong so she then said it wouldnt matter because our ring only part of our ring was covered (it sold as one piece), then we showed her that wasnt the case and she told us it still didnt matter because her manager had already researched it and it didnt count. Long story less long, just buy from someone that is reputable and will honor their warranties. And if you have to go with Fred Meyer, dont buy here - you will get scammed.

1 /5 G H: If there was an option for zero stars, this would be it! Woman behind the counter who refused to give her name, belittled me and had security escort me out of the store because I interrupted her when talking down to me about a repair that their jeweler did incorrectly. The jeweler set my stone incorrectly, twice, and scratched my gemstone while trying to polish the setting. This has by far been the most ignorant interaction I have ever had as a customer or within this industry. Second warranty, no reimbursement for the lost stone and both were completely damaged by the jeweler. Now I am stuck with a damaged gemstone and poorly crafted ring.