Desert Gem & Appraisal LLC - Kennewick (WA)

Khimari Dee Everyone was busy and the manager herself came over and took care of me. She was amazing. I have been to 5 jewelry stores in the last month. This was by far my best experience. Thank you!

Justin Rowland Chris Harrison and staff are absolutely top notch! I have been doing business with the Harrisons for over 25 years, and I have always had the best of service and quality product. Chris goes above and beyond for his customers. Have to mention that he helped me pick out the perfect engagement and wedding ring set!

Alisa Brown Went in today for wedding bands for my fiance & myself & was greeted by Anne. She was phenomenal to work with. Such a kind & caring person. Really wanted to get to know us. Was very tentative to needs & patient. Loved the experience today! Thank you for making this part of the journey less stressful!

Regina McMenomy Sarah makes the most amazing pieces! I have bought a few premade and a few custom pieces so far. This is the jewelry I get the most compliments for and trust me I have a lot of jewelry! If you’re looking for something unique and attention getting, this is the place to go.

Šarūnas Galčius My wife and I visited on January 9th seeking a special birthday ring for our niece – a very important occasion. Ashley provided outstanding assistance! She patiently guided us through selecting the perfect ring, clearly explained the warranty options, and offered great engraving tips. Ashley made the entire process easy and enjoyable for us. We left feeling confident in our choice thanks to her expertise and wonderful service. We highly recommend this Kay Jewelers, and especially commend Ashley for her help!

Jules Egan Rita and Shani were incredible and so helpful! They helped my best friend, her mom and I navigate what jewelry would be worth our money and steered us away from rings that would lose value if we were to resize them. Overall our experience was wonderful and we will definitely be coming again.

Casey Younger Super pleased with our experience here! Id been in in the past to get jewelry swapped out for my cartilage piercings, but this was my first piercing experience at Silver Safari. I was looking for a place for my 7 year old to get her earlobes pierced that didnt entail a piercing gun or "gunless cartridge" (which is just the bit from inside the piercing gun operated by hand). A few weeks prior I took my daughter in so she could see the place and we could ask questions and see her piercing jewelry options. Then on 6/16/25 we came in on a Monday after school. My daughter was excited, but still nervous about the unknown. We got Amanda and she was AWESOME. Back in a private piercing room Amanda explained the process to my daughter and was patient as my daughter asked questions (not just talking past my daughter to me). Then during the piercing she still talked her through it, and brought in a second piercer to do both lobes at the same time. They were quick and professional and my daughter who freaks out in tears at the doctor with shots didnt even cry once! Within 10 seconds of the piercing she was totally calm. And she was thrilled when she saw herself in the mirror with pierced ears! And then again, Amanda patiently listed to my daughters aftercare questions too. We never felt rushed. And I can safely say they are great with kids too. Immediately after Amanda also did a conch piercing for me, which was also very smooth. It was about 45 minutes total from when we initially walked in and took a number to walking out with piercing complete. Its now 10 days later and both our piecers are looking great. My daughter was able to get the comfortable flat backs due to the needle piercing, and has not complained once about any pain in the healing process or during our daily cleaning. Her ears also have not looked red or irritated since piercing day. I would definitely recommend Silver Safari to any parents looking for a place to safely pierce their kids ears and have a positive experience. Thank you Amanda!!!!

Gwen M Dacel’s did a very special repair on my passed grandmas old wedding ring setting- celebrating my grandmas birthstone in the center (tourmaline) and grandpa’s birthstone surrounding it (alexandrite) I am so lucky and excited to have this ring have such a beautiful new life!