Downtown Mercantile - Kennewick (WA)

5 /5 Jade Boyer: Absolutely love this store - probably my favorite store in tricities. Great selection of beads, rocks, decor and more. Amazing prices too. I always see something new that catches my eye when I go in. Very friendly, helpful and knowledgeable staff too! I will continue to go back over and over!

1 /5 fanner: My girlfriend and her best friend were simply browsing the store then all of a sudden an employee started watching their EVERY move. They barely touched anything and were approached and accused of stealing? That is unacceptable and simply Downtown Mercantile racially profiling. Unacceptable

1 /5 Tay !!: I had an extremely disappointing experience at Downtown Merchandise. I was simply browsing the store when an employee started following me around, watching my every move as if I was doing something wrong. Despite not giving them any reason to be suspicious, I was approached and accused of stealing—without any evidence whatsoever. It was clear that I was being racially profiled, as other customers were left alone while I was singled out and treated unfairly. When I tried to defend myself, the staff was dismissive and condescending. This kind of treatment is completely unacceptable, and no one should have to endure this level of disrespect just for shopping. I will never spend a dime here again, and I encourage others to think twice before supporting a business that engages in such discriminatory behavior. Do better, Downtown Merchandise!

4 /5 Rachel B: Fun little shop to check out if youre into jewelry, stones, gems & beads. Other then that, thrift, clothes, antique & more. I brought a necklace & truly enjoy checking it out myself.

5 /5 Amy Meyer: I can’t say enough good things about The Downtown Mercantile! Whether you’re looking for handcrafted gifts, home décor, or locally made treasures, this place has it all. What truly sets the Downtown Mercantile apart is the incredible owner, Sandra. She is kind, generous, and always eager to help customers! My kids have taken jewelry classes from her and her patience and kindness towards them was so sweet! If you love supporting small businesses and discovering one-of-a-kind items, the Downtown Mercantile is an absolute must-visit.