Dick Brown & Associates - Kennewick (WA)

Kathleen Lewis Im new to Western Insurance Associates but I have been impressed with the customer service so far. They worked with me to get the coverage I wanted and followed up to make sure I was satisfied. Ryan was professional, patient, and personable. Went out of his way to listen and empathize with my stressful circumstances. Much appreciated!

Patrick Wirtanen I cannot say enough good about mark and his team. I speak with nic quite often and he’s extremely responsive and amazingly helpful. Would highly recommend them to anyone looking for insurance.

Madalyn Volkman I have been working with Nick for many years, probably like 10+. He just KNOWS his stuff. Hes quick to respond and always makes sure you are in the best place each year for your insurance needs. I have recommended him to countless people (friends, family, and my own clients) over the years.

Thomas Rogers Such a great agency. Sean, my customer service rep, really helped me out and had a great personality, was very informative, and made me feel very comfortable.

Matthew Jasperson Ive been with Sue for 7 years. When I first got my license back I couldnt find affordable rates period. Thats until I met sue. She worked diligently between each year to get the best possible coverage at an affordable price point. I cant express how much I appreciate her professionalism, product knowledge, infectious positive attitude, and over all customer service. Easy 5 stars.

Chris Melton I met Anthony of You Choose Insurance LLC when I started my journey into self employment. Right away, I knew I was where I was supposed to be. Anthony spent well over an hour talking with me about my plans for running and growing my company. All the while absorbing information to help get me the insurance and carrier that was best for my me. General Liability, Inland Marine, Commercial Auto, Personal Auto and bond. Since then weve added boat and travel trailer coverage. He used his relationship with these carriers to get me the best rates possible, and its always on top of renewals. His staff are efficient, and always have my requests for "additional insured" and driver changes completed within an hour. Most often within minutes. Currently, Anthony has been fighting with the carrier for my GL policy and advocating for me following their audit. I wont bore you with the details, but know this... it has been MONTHS and he doesnt have to put in all this effort. He does it because the relationship he has cultivated with me is important to him. All this effort doesnt make him one extra cent more in profit. Here is the deal. You can secure your own insurance online. You dont need an insurance agent. You can do it yourself. I did for many years before starting a company. However, using an agent is a service you purchase. A good agent will listen and recommend the best insurance for you. A great agent will use his connections to get you the best insurance for you and save you money. Anthony will do all that, and put himself in the line of fire from these companies to advocate for you when they are dishonorable and try to milk more money from your company at the end of the year. Insurance companies suck. We all know this. Nobody would disagree. Dealing with Anthony to act as a liason with these companies has simplified my business in ways that I cannot fully describe. I can describe my appreciation for their efforts in a review. Even though my words seem so small for everything this team has done for my company; THANK YOU ANTHONY and the team at You Choose Insurance!!!

Tina Jackson Getting insurance coverage was easy.My rates have gone up every 6 months and thats frustrating. However they are understanding and will review my policy to look for saving.Allstate also offer saving though other products and services. They are also respectful and polite when I call.

Thomas Rooth Everyone at the agency is knowledgeable and friendly. Every interaction I have had with every person, from the boss to the trainee, has been excellent and positive. I couldnt be happier.

Ryan M I’ve had a consistently great experience with Safe Harbor Agency. The staff has always been very helpful. Specifically Mary Himes came through as a big help when I needed it and was on top of things and I’m super appreciative. Highly recommend. 5 stars.