Shannon Gilbertson - State Farm Insurance Agent - Ellensburg (WA)

Loretta Hanson I needed to have my window replaced and I expected a long complicated situation. It was a simple phone call and the office staff was able to make the appointment for me with the window company. Everyone was extremely efficient and professional.

Laura H Rashida has been great to work with for our Homeowner’s Insurance. She is responsive and has always helped us figure out any issues that come up with renewals, communication with our mortgage company, and more. Highly recommend!

Sheila Rowe When you go to this agency, you get Paula who is one of the most caring, conscientious, and experienced agents you will find. She has many packages to make sure you are covered and she makes sure you have the coverages you need. I have seen her go above and beyond what anyone would expect from their agent. Highly recommend giving her a call for all your insurance needs!!

steve sonheim Brad was super responsive to all our needs and found us coverage at prices below any other quotes. We have our all home, auto and businesses policies with him.

Jian Huang I had a great experience working with Edison for my auto insurance needs. He is knowledgeable, responsive, and took the time to explain all my options clearly. I appreciated how he worked to find the best coverage at a price that fit my budget. The process was smooth from start to finish, and I felt confident knowing I was in good hands. Highly recommend if youre looking for reliable and professional service!

JoAnne Hanses Rob Tee made the process of getting business insurance very seamless and easy. He is extremely professional and is always looking out for his customers best interest. I would recommend Rob to any of my family and friends.

Jake Hoffman Had the misfortune of communicating with Joley. What appeared as an introduction to acquiring insurance, became a coarse and rude exposure to WaFd Insurance. I had to stop by the branch several weeks after requesting the quote, as no update was made. When I stopped by to check on the status, I was asked why am I stopping by if I have had insurance yet. I informed that in order to acquire my contractors license, I need a bond and insurance. Then a couple weeks later I got a call, and was told I had one option, with a crucial criteria, when I didnt understand it, and asked an explanation, Joley raised his voice and accused me of being unclear and concealing information. Perhaps thats how they treat their customers. Best Regards..