Neathamer Insurance Agency - Vancouver (WA)

5 /5 Michael Koerner: I have used Chris for many years and he is the most professional and effective Insurance agent I have ever dealt with. He is always available and takes care of many members of my family and friends. “Your insurance is only as good as your agent” and I am happy to have Neathamer Insurance in my corner!

1 /5 Caitlin Rasmussen: I strongly do not recommend working with Chris Neathamer at Neathamer Insurance Agency. Our experience with him has been incredibly frustrating due to his lack of professionalism, poor communication, and dismissive attitude. Here are the major issues we encountered: 1. Refusal to Cancel Policies or Shop for Better Rates: Chris ignored multiple requests to cancel policies or shop for more affordable options, keeping us in high-premium policies unnecessarily (which I can only assume was for his benefit). 2. Unreasonable Expectations About Business Operations: As a business, we frequently purchase new equipment, and every time we requested to add equipment to our policy, he would get upset and insist we needed to notify him beforehand—something that makes no sense since insurance follows the purchase, not the other way around. 3. Failure to Assist with Major Errors (A Few Years Back): After an insurance audit resulted in an $8,000 (approx) deduction from our account right before Christmas due to an error on the insurer’s side, Chris refused to help resolve it, dismissing it as “it is what it is.” I had to spend hours resolving the issue myself, which should have been his responsibility as our agent. 4. Patronizing and Dismissive Behavior: Chris frequently explained basic insurance concepts in a condescending tone, which felt unnecessarily patronizing and possibly related to my being a woman. Overall, Chris Neathamer has shown a lack of professionalism and respect for his clients’ time and needs. We are transitioning all of our policies away from his agency and cannot recommend his services to others.

5 /5 Delores Santiago: I am the General Manager for Kirkland Premier Storage and had a customer need a copy of his policy sent over for his account. He call Chris... Chris new who is was calling and I could hear from the conversation he was pleasant and has great Customer service skills. He sent the policy over right away. They really care about their customers and their needs! Thanks Chris!

1 /5 Kristina Heick: I cannot believe I previously left a good review. Shady guy. I specifically told him to cancel a new policy that was outrageously high and he replied “done”. Only to see it come out of my escrow acct on top of my other new policy. When I asked him he said it was cancelled and I’d receive a refund check. When I asked for contact info to check he said he send a picture of confirmation. I did due diligence and called them myself only to find out it was never cancelled and ACTIVE. LIAR!!!!!! He’ll do anything for a paycheck. Steer clear of this guys shady practices. He’s been reported to the state

1 /5 Craig Swoverland: STAY FAR AWAY FROM THIS AGENT (Chris Neathamer ). I was referred by a friend when I needed to renew my current policies. Appears pleasant and helpful at first but only the first conversation. Took multiple calls to receive a call back. Became RUDE and SHORT, Said he couldnt (wouldnt ) help me because he was too busy. I never received a written quote only a verbal, which leads me to believe they might not be accurate. He also pushed his preferences on me and did NOT ask what I was looking for or through optional carriers. I have multiple vehicles and homes to insure including a business policy. If you are looking for someone that will help, you might want to look elsewhere. I was also caught off guard when I told him I had referred him to 3 of my friends for quotes and was hung up on. Clearly too busy. I have since let them know to look for anyone other than Chris.