Acrisure Lynnwood, WA (PLC Insurance) - Lynnwood (WA)

5 /5 Daniel Stoner: Ive been working with PLC Insurance for twenty years and they have always been providing great insurance and even better customer service. They recently reached out to me, out of the blue, with a new policy option that had more coverage and saved me almost $400 a year. I dont have time to research this stuff so its great that they are looking out for my best interests. Highly recommend them!

5 /5 Art S: I accidentally wrote a review on PLC instead of my insurance company with a similar name. All I can say is PLC was amazing in their response and concern. If they provided coverage in Florida I would switch insurance companies today. Their response was prompt, courteous and professional at all times- what an insurance company should be. I dont even have them and I would recommend them based on my interactions with them.

1 /5 renee lee: Absolutely horrible customer service. We were with them for many years and the customer service used to be ok at best. They have really down downhill over the past several years. Really disappointed with their lack of care for clients, they never return phone calls and most of the time it takes a week or more with multiple emails sent to receive a response. Save yourself the time and find a better provider.

5 /5 Jonathon Lovekamp: I have nothing but good to say about PLC. Tracy has treated us wonderfully ever since we were referred to her by our lender. They were able to bundle our insurances and give us a great deal whereas the insurance company we had previously refused to cover us as homeowners. It has been a wonderful experience and I would recommend them to anyone!

1 /5 Holt: I was a customer of this company for over 10 years but decided to take my business elsewhere for a few reasons. Under the new management the customer service has become really poor. They typically took days to get back to me for simple COI and renewal requests and when they finally did, I received short and dismissive responses. On one occasion I asked for a call back and the person helping me Yessenia (she has quite the prideful and superior attitude) called me at 8:00 PM CST. I understand that PLC is on Pacific time, but I am eating dinner and spending time with my family around 8:00 in the evening. I tried requesting another call and she completely ignored me that time. Seems like she found my account to be her lowest priority, and was annoyed that I need COIs for my clients in a timely manner. Things went downhill after Yessenia took over my account. Since then I have found a provider that appreciates my business and will respond promptly to my basic requests. I certainly wouldnt recommend PLC after the experience I had.