5 /5 shonna randle: I have been with the same insurance, agent, Alfonso since 2012. I’ve had to utilize my insurance for accidents and they have been completely thorough, responsive, and professional. Before you shop around with any other insurance companies, Check in with Alfonso at American family insurance first. I have my car insurance, life, insurance, and renters insurance with them. I promise Alfonso amd his staff will take good care of you!