Whims Insurance and Financial Services - Lacey (WA)

Pho Hoang The best customer service I have ever experienced. I was with Allstate for over 10 years; however, my old agent has never explained my policies as well as this new American Family Insurance Agent. Office is well organized and clean, also staff are so nice and friendly. They spent time to review every coverage and find me all discounts I deserve. I recommend this agency to everyone.

Nathan Mora I recently had the privilege of working with Gina and she was an absolute professional. Walking through setting up new business insurance can be painstaking at times but Gina was efficient, effective, and considerate of my time while walking me through provisioning. Her attention to detail and critical thinking created a partnership that I was able to trust feel very comfortable with. I would highly recommend anyone navigating the need for business insurance parted with them!

Jamie Daniels Ive moved over the years and the one thing I havent changed is my agent! State Farm is a great insurance company made better by the people that work for them. Everyone in Ricks office looks out for their insured, even off the clock! Theyll take the time to educate you and walk you through all processes. Im so thankful that I have this team on my side. Tip: look into State Farm for loans - Ive used this service as well, great rates!

shuai z I had a great experience with Skyler. We spoke a few months ago, but at that time he wasn’t able to find me a good quote. Over the following months, he actively kept an eye on it, and this time he was able to offer me an excellent deal—saving me $1,200 a year.

Valeria Miranda Hernández From start to finish, the service here is excellent. They worked with me to customize a policy that fits my needs perfectly. It was so easy and they answered all my questions along the way.

Howard Jensen Nathan and Sherri are the greatest people to work with. Always willing to talk, listen to us and take care of our needs. They have our best interests in all the do for us. Very appreciative. Thank you so very much.

Amanda Cross Wonderful to work with. Great service. Quick and thorough. Will continue to work with them for all our insurance needs.

Marj Lee Love this agency. After I had the worst agent for a year after moving to Seattle, I asked to be moved to Tonyas office. They always go above and beyond and they are the reason I dont change my insurance carrier for my car and condo.

PRZ PRZ I appreciated the transparency and honesty of this agency. They didnt try to upsell unnecessary coverage but instead focused on what was best for me. Its great to work with an agency that prioritizes the clients best interest.

Jennifer Chen I had a great experience working with Yumeng on getting auto and home insurance. She is very responsive and willing to work with you to get the best rates possible. Highly recommended to give them a try!